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2019 950 Stalling issues

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87K views 293 replies 59 participants last post by  banshee01  
#1 ·
So, I got the bike back from my dealer with an "update." The bike now stalls frequently. If you pull in the clutch when the revs are above say 4-5k the engine just stalls. The only way to keep it stalling coming to a light is to let the revs drop really low before you pull in the clutch. Obviously, this is totally unacceptable, as it stalled about 5-6 times on me yesterday and then gave me a hard time restarting each time. Also, when I stopped for fuel it gave me a hard time restarting. Is anyone else experiencing this. The dealer is getting a call today. Surprisingly, they are actually open on Mondays.
 
#2 ·
Very odd. Is this while riding it at those RPM’s and you pull in the clutch or what’s the exact sequence.

I have not noticed anything on mine like that and no stalling at all. Could definitely be a mapping issue if they did an update though. Or a faulty sensor misreading?

Keep us updated!hopefully the dealer can take care of guy ASAP, that’d be frustrating indeed
 
#4 ·
The stalling would happen when pulling in the clutch when coming to a stop. My last ride it happened 5-6 times. Each time the restart was iffy. Once it stalled on a steep upward slope and that was no fun. When I stopped for fuel the restart was iffy as well. The bike goes in next Monday. The dealer spoke with Ducati and was told to reload the map. Then, the direction is to start the bike and let it go through three fan cycles. Apparently, the ECU will adjust itself and then the bike should be good to go. We shall see. I hope so, as I really love the bike, however, the fun disappears very quickly if you are constantly worried that the bike will not restart once it stalls.
 
#5 ·
Apparently my repair is not a simple issue. They say it starts fine, however, on re-start it now only runs on one cylinder. Just f'in wonderful. I am really pissed as this is right in the heart of the riding season. According to the tech they are waiting to hear from Italy, as they don't have a clue what to do. Can you remind me why I bought a Ducati. This my first one and is a mess after 800 miles. I guess I will find out quickly whether Ducati gives a shit.
 
#6 ·
That really is aggravating. Ducati will fix it, but it takes longer than you would like.

I hope you have another bike to ride. That seems to be a requirement with these bikes. If you really enjoy riding, have at least two bikes. When they break, it can be down for a while.

Best of luck.
 
#9 ·
950 SP Having an issue with it stalling while coming to a stop with the clutch pulled in as well. Mine happens at lower speed like when just coasting around a corner and the car in front slows down. Pull clutch in and goes from 2000 rpm to full stall, but I am able to restart no problem. Several emails documenting sent to the dealership and have been in twice and all that's been done is map updates. I find that when riding if i twist the throttle forward to full close it doesn't stall at all no matter what but even if there is the slightest input, i mean your hand just putting negligible input the chances of stalling increase. They previously test rode the bike and were not able to simulate but updated the ECU. I picked up the bike and it stalled twice in front of the dealership, once several blocks away and again on an on ramp. Its back with them and they have had it a couple of weeks, but were able to have it happen at least once. Get a call basically still saying nothing really wrong that others have ridden it with no issues except that one time. Brand new bike, shouldn't happen at all and I've owned a monster and xdiavel S with no issue and using same riding style. Why this would require changing my hand position is beyond me.
 
#13 ·
Hi guys joined the forum to possibly help out and get help with the stalling problem. My 950SP ran good until I had the dealer install the full Termi exhaust system at the 600 mile service. The bike ran good after the service but slowly deteriorated. The bike began to surge during steady throttle and stalling when clutch was pulled in coming to a stop.

Bike was brought to the dealer and stayed there for 1 month. Upper level tech support was no help so diagnostics were sent to Italy. After a month of no answers, I had the dealer reinstall the stock exhaust system. I rode the bike yesterday and it stalled 3 times. It runs a little better but the stalling is unacceptable and dangerous.

I have noticed that this bike runs cool. Yesterday it was 63 degrees in upstate NY. The bike never got over 157 degrees. What temps are you guys seeing? The stalling does not seem to be engine temp dependent.

I will be bringing it back to the dealer this week and will update you guys with any new info. Thanks for your posts on this.
 
#14 ·
Mine has the full Termi system and will stall occasionally, but not often enough for me to do anything about it. I hope it does not get worse! Compounding that is the sad fact that a bunch of dealerships in the greater Seattle area suddenly closed, including the two local Ducati dealerships:( Bringing the bike in for service would now be a huge pain as the closest dealer is in Tacoma.
 
#15 ·
S I am taking mine into a shop that just works on Ducati's. Apparently when you install the full system with the upmap, you set the parameter relearn when the bike is cold. My dealer did not do that. I took it to the other shop and we reset when it was hot knowing it would probably mess up and stall bad. That's exactly what happened. So I am going back to do it when it's cold and see what happens. I know my dealer did not do this, because I rode the bike to them and it only took 25 minutes for them to give it back to me.
Fingers crossed.
 
#16 ·
Hey guys. Here is my updated. The dealer finally got the Northeast tech rep into the shop and they used a Hyper floor model as a parts bin. They began swapping parts and once they swapped new throttle bodies in place the bike ran correctly. I've put about 200 miles on the bike and it still runs the way a high performance bike with a full race system should!

The throttle bodies had a small amount of carbon build up that they said could have been caused by bad gas or not running the bike hard enough. I use this bike for Sunday morning sport riding sessions only. We ride pretty hard and I never lug the bike. I only use 91/93 ethanol free fuel from a reputable station. I don't really by the explanation but I've got the bike back.

I asked for the Tech reps contact info to get a better understanding and to ask why it took 5 weeks to get my bike fixed. The service manager told me he has to act as the middle man and can't give out his contact info or have him call me. This is because he covers the Northeast service area and does not have the time to speak with individual owners! I'm not happy with this answer either. Am I being unreasonable? Will it take 5 weeks the next time I have an issue?

I will ask my questions thru the service manager and let you guys know what the reply is.
 
#17 ·
if the tech rep's number is given out owners will call him direct instead of calling the dealerships and he'll end up fielding calls from owners for a multitude of issues that he can't actually do anything about in a physical sense. the dealership needs to be the owner's point of contact, the dealership is ultimately where the work will be carried out and who will have to coordinate any work.

the build up of carbon is somewhat typical with any use. i wouldn't accept that the bike needs to be ridden harder as any sort of solution. running fuel system cleaner through it regularly would possibly be of benefit. getting into the throttle bodies to clean them is something you really don't do anymore at service, and you only go near them every 30,000km anyway.

all the ecu are closed loop these days, so they will all adapt over time too.
 
#20 ·
And… Mine has the stalling problem again. The previous fix lasted about 150 miles. It’s stalled on me 8-10 Times today. The bike would stall when pulling in the clutch coming to a stop. One time it did it on a steep incline. That was no fun. Trying to get the bike restarted and up the hill with cars behind me on a nice incline was a little hairy . It is also becoming harder to restart when it stalls. I called my dealer and the tech seem deflated as they struggled with it last time. If they don’t fix it this time, I’m going to weigh my options what to do with this bike . I absolutely love the way the bike rides and everything about it, however, the stalling issue can be dangerous. That is because last time it got progressively worse and i I expect it to do the same .
 
#21 ·
The bike only has 1700 miles on it and is ridden pretty hard on Sunday morning sport rides. I run 91/93 ethanol free fuel. I don't accept that it is a fuel issue or not riding it hard enough. It should not have taken over 5 weeks to start to swap parts into from the demo on the floor.

Waiting for Italy to give the service department the next step is ridiculous. If the Northeast service manager is spread to thin then he should give the dealership the green light to troubleshoot the problem and Ducati should reimburse the shop. I had to wait for the rep to come to the shop and work with the tech personally. If he doesn't want customers calling him, I get it. In this case I gave him the option to call me for a brief conversation. That would have been good customer service.

So for the guys still having stalling issues, maybe have your dealership check the throttle bodies. I have about 300 miles on the bike since the swap and its running good. I'm trying to put as many miles on the bike as I can before we get closed out by the cold in upstate NY.
 
#24 ·
I hope to hell they fix it, as this issue is ruining what has been my love for this bike. It truly sucks to wonder whether the bike is going to stall every time I pull up to a light or intersection and it can also stall when I am edging forward. Then, it is hard to restart. I LOVE THE BIKE, however, right now she is a quirky girl.
 
#28 ·
Not sure if this is related, but I purchased a 950 SP (new) 3 weeks ago. Rode home from dealership without issues. Went for a ride the following morning - Started the bike and it only run on idle for 2-3 seconds and then stalled by itself. Wasn't doing anything, the bike was idling and being on the side stand. Same thing happened when I started again - only more difficult to get the bike started. In the end I managed to leave the house by constantly playing with throttle and clutch, without some throttle the bike would have stalled, no questions asked. This issue vanished when the engine became warmer. Same thing happened the following morning... Maybe even with the engine warm the revs dropped in a strange way, but difficult to say if it just felt like that as I was getting used to a twin again after years on inline fours.

Took the bike to the dealer and in the end the issue in my case was a faulty air pressure sensor that gave wrong signals to the ECU (This is as much as I can describe with my technical knowledge). Got the bike back on Thursday and felt good when riding home. Fortunately had to leave for a business trip same day and only back next weekend, so will only know then if problem really was solved or not. Just in case this helps identifying any issues. Happy that the bike was looked after by Ducati Monza, at least they seem to be genuinely interested to find out what the issue was and get quick feedback from Ducati as well...
 
#29 ·
Not sure if this is related, but I purchased a 950 SP (new) 3 weeks ago. Rode home from dealership without issues. Went for a ride the following morning - Started the bike and it only run on idle for 2-3 seconds and then stalled by itself. Wasn't doing anything, the bike was idling and being on the side stand. Same thing happened when I started again - only more difficult to get the bike started. In the end I managed to leave the house by constantly playing with throttle and clutch, without some throttle the bike would have stalled, no questions asked. This issue vanished when the engine became warmer. Same thing happened the following morning... Maybe even with the engine warm the revs dropped in a strange way, but difficult to say if it just felt like that as I was getting used to a twin again after years on inline fours.

Took the bike to the dealer and in the end the issue in my case was a faulty air pressure sensor that gave wrong signals to the ECU (This is as much as I can describe with my technical knowledge). Got the bike back on Thursday and felt good when riding home. Fortunately had to leave for a business trip same day and only back next weekend, so will only know then if problem really was solved or not. Just in case this helps identifying any issues. Happy that the bike was looked after by Ducati Monza, at least they seem to be genuinely interested to find out what the issue was and get quick feedback from Ducati as well...

I think every bit of info helps. The older Hyper’s were plagued with a very twitchy throttle. The effort to fix that problem may have been a bit of a stumble.
 
#30 ·
UPDATE: So I got my bike back from BMS (Boulder MotorSports - they are Ducati specialists). Bike is stock except the full Termignoni with upmap. Bike was stalling very badly (23 times on a 60 mile ride). Wasn't impressed with dealer service, so I decided not to use them unless I have to. They did a parameter relearn and MAF learn and rode it a couple of times. Apparently the new 950's are very tempermental on setup (different than 821/939) when doing these relearns.
I was only able to take it on a 33 mile ride this morning, but ZERO stalls. I tried to recreate scenarios when it would stall and never hiccuped once. Took about 8 miles for the bike to feel like it should when the ecu compensates for riding style, etc.
I took every idea this forum had for stalling and brought it to their attention. He did tell me he talked to a connection at Ducati and they are aware of the stalling issue and he expects to see an update to address this. He couldn't tell me when and what they are looking at, but it's better than nothing if it actually happens.
Hopefully this help someone. I'll update if it changes for the worse. Fingers crossed.
 
#33 ·
I just got a call saying my bike was fixed. They told me that the throttle bodies had some sort of anti-corrosion substance on them that had dripped on to them and was making the throttle bodies stick. Ducati is apparently stating that this is an issue that can happen. The dealer said they rode it afterwards and it is working fine. We shall see. I will pick it up on Friday most likely.
 
#34 ·
I got my bike back. Interesting, as the idle was definitely about 250 rpm’s higher. I would say that it idles now at just about 1400 RPM. I always felt that Idle was too low. On the ride home, the bike nicely dropped into that idle when the clutch was pulled in. Supposedly, they cleaned some sort of goo from the throttle bodies which Ducati had told them to look for. They said that it was an anti-corrosion substance they applied on these bikes. Anyways the ride home was short, as it was cold outside and nighttime. Regardless, the bike ran very well. I’m optimistic because of the way it ran. Hopefully I get a good day that I can take it out and really test it out.
 
#35 ·
I still think my idle is too low. I wonder if that’s the fix for me.
So today my bike was a bear to start. It didn’t stall but it just would fire up. I am losing my mind with this. Really pissing me off. Maybe it IS a throttle body issue. I called my dealer. They are awesome and said to bring it back in when I’m ready. Here we go again.