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Multi 1200s - Skyhook Sachs rear shock - too bouncy?

6.8K views 25 replies 12 participants last post by  Piscatory_6  
#1 ·
MTS 1200s 2013 with Sachs Skyhook suspension

In need of urgent advice and assistance.

Lately the rear shock feels, if I can find the right words, very “marshmallow”. I have tried different combinations of damping but still is not right. Changing from from one mode to another I can hear the hissing sounds - so something is working.

I took some height measurements (bike on side stand) with default preloads.
Urban -Preload 1 - to Touring Preload 8 = 4mm difference
Touring to Sport -Preload 16 = 1mm
Sport to Enduro Preload 24 = 6mm
Therefore Preload 1 to Preload 24 = 11mm

Also, I noticed with ignition off the rear shock is not as hard as I remember (unless my memory fails me with ignition off the suspension is almost solid). Please watch the short video bouncing the bike with ignition off and ignition on and let me know how it compares with yours.

 
#2 ·
"different combinations of damping" - did you explicitly try and crank the rebound as high as it would go? I have the Ohlins semi-auto, but your screen settings should be the same. In the screen settings if I change the rebound (or compression) up past 0, it stays at that value, rather than varying to conditions (semi-auto). You might try increasing it as high as it goes (I think 32?), if your rear shock is still bouncy like the video, your shock needs a rebuild/replacement. Cranking the rebound all the way up should make it return super slowly.

I should also mention, preload will have no effect on the symptoms you're describing, so ignore that for now.
 
#8 ·
Agreed that more than likely needs a rebuilt as it feels I am riding on the spring only with no damping. I will need to find someone that can service skyhook Sachs shocks or go for a 2nd hand one but a quick search on ebay showed only one but plenty for the Enduro p/n 36521463A - mine is p/n 36521112A.

So just for peace of mind can any of you with a skyhook suspension confirm whether yours behave like mine or not.

@tngarren - I hope you get yours sorted out asap. Very useful information on your thread and possibly I will try T-Tech as well (only 100 miles away from me) but just need that final confirmation before I take things apart.
 
#9 ·
As you mention, I found it odd how many Enduro p/n 36521463A used shocks are available. I could find none for my '17 1200S. The was a manufacturer recall on the Enduro shock. Makes me wonder if the old ones are being offered for sale.

Even though T-Tech has not received my shock yet, Luke has been incredibly responsive. The service is available through eBay.
 
#11 ·
suspension should be serviced after about 20,000 miles on conventional systems as the oil will be broken down and when it is broken down you get cavitation which can cause damage to the shims. I do not know whats inside a skyhook as I have not had one apart, I would suggest finding a shop that rebuilds them often to get a good recommendation of the average oil lifespan and if riding to destruction is doing harm to anything else.

I would guess when you get freshened suspension again you will realize you just spent the last few years riding a 1960's vespa with motor.
 
#15 ·
Heat and pblaster etc helps it's really hard to get any in there thanks to the location of it.

I've heard this is a common issue across Ducati's, and it's a terrible design as there's no good way to get a purchase on it if it strips. Hopefully this one isn't made of cheese, like many of the fasteners Ducati uses. One guy ended up cutting the bolt with an air saw blade between the shock and swingarm; but I think he was discarding the swingarm anyway (non-serviceable bearings) so didn't really care about it.
 
#16 ·
Good luck to you. I was sweating bullets until mine broke free. Beautiful, wonderful machines until you take them apart. Makes working an H-D like playing with Legos. No, I am not trying to start a manufacturer debate.
 
#17 · (Edited)
Success!!
I used my heat gun around the bolt head area. I used a metal plate as a heat shield around the cable and cover the cable with a wet cloth.
I kept the heat on for over 15 minutes, stopped and sprayed some penetrating oil on the bolt head and then more heat for a lot of time.

Used a breaker bar. I heard a cracking noise, felt something moving then cracking noises - I was not sure whether the bolt snapped or hex bit broke or something else. Persevered as I had nothing to lose and after a few more cracking noises the bloody thing came out.
Bolt looks good!
All out now but the cables routing is a pain. Love this bike but working on it needs the patience of saint.

Shock posted to T-Tech Suspension and hope to have it back by end of next week. Luke is very helpful and I am confident he knows his stuff.

Will update as soon as I get it, fit and test.
 
#18 ·
As promised a quick update.

Shock received very quickly - actually was repaired during the weekend (received by T-Tech on Friday and back to me on Tuesday) - excellent service and great communication by Luke, T-Tech.

The shock, although no external leaks, it was well damaged inside. The following were put right:-
  • Internal damage to the piston, base valve, pitted shaft and lower bearing corroded
  • New aluminium piston ( upgrade with stabilising ring )..
  • Shaft rod hard chrome plating.
  • Gas cap with nitrogen port.
  • Bearing.
Shock put back on bike making sure things don't seize up again -🤞

Set shock to default values and rode a couple of hundred miles during the weekend for a good test. It feels like a brand new shock.

The final repair cost was a lot higher than T-Tech's standard rebuilt cost but considering the price for a new one and parts used on mine it was reasonable.

Do I recommend T-Tech? Yes I do!
 
#19 ·
Mine was good at 45000 miles but I suspect within the next year or so I'll be doing a rebuild too (in the 70,000 mile range)... so very useful thread!
 
#21 ·
As a data point, I got to compare a shock with 18k miles vs. a new one - and the damping was markedly better on the new one. The old hadn't yet outright failed, but it was very harsh over bumps and not able to handle additional luggage on the rear. That tells me the original shock should be rebuilt every 20k or so. Racetech can do that (and add a stiffer spring if you need that).
 
#22 ·
The Skyhook shocks?