I've come across this situation multiple times, the spare parts always has to be shipped in from Italy. Why can't they have a warehouse located in the US and ship from there?
That's a very interesting business model which I just happened to read about the other day, referring to a Ford dealership that was doing so much wholesale business with Napa that they bought a franchise and brought it in-house. 75% of the wholesale side is to themselves.Even a Chevy dealer orders brake pads for a 1968 Camaro from NAPA as they need them, it is the whole just in time inventory plan.
Similar experience. Ordered rear wheel washers and wind screen ball join from Ducati Omaha. The washers they had in stock but the ball joint came from Italy and took 12 days. Ordered on 5/22, got the email on 5/23, shipped from Omaha on 5/31 and delivered to my house on 6/2. It appears at least that Ducati Omaha turned it around the same day or the next day after receiving it from Italy.When I ordered my fuel sensor from Ducati Omaha(showed in stock) I got an email a day later saying it was coming from Italy to them, then to me, all in all it was about a 9 day process and I ordered on a Wednesday or Thursday so factor in a weekend, plus a reship. I was impatient and my dealer in ABQ had their hands on one so I had some friends pick it up.
To one up that, when I ordered my Rapidbike tuner from Calsport, I paid on a Tuesday off eBay around lunch time here, UK to New Mexico(rural town at that) and I had my hands on the part Friday. 3 days from the UK to NM.
Any word on a new Duc dealer in town there now? I heard OAM may take it over?Well, I suppose I can mention one of the items I bought recently from Ducati of Omaha. Front turn signal lens ordered on Friday, received from Italy on Wednesday. Shipping was @$6 as I recall.
I would also guess that a place like Ducati Omaha does enough business that they are getting multiple items every day. Cheaper to have 20 items shipped in one package from Italy to Omaha then have 20 separate items shipped to multiple locations in the US.Is there any particular reason the dealers can't just order the part and have it drop shipped directly to you vs. having to ship twice, once from Italy to the dealer and another from the dealer to you? Something to do with customs or import taxes that I'm not aware of?
Solid, good to hear, I lived out there for awhile and my kids are still there so I ride down a lot. I wasnt too happy with the last place in town.Nothing recently, but the new OAM showroom is being built to handle several different brands. Still in negotiations.
And they do have a new logo, looks sorta Italian,...