More info, sharpie etc...
My primary issue was not that accidents happen, but that after it happened it wasn't called to my attention, or an apology even offered.
After looking at my receipt, I also see that the guy telling me how man years of bikes he's been working on, and they would take care of me, Isn't even the guy that worked on the bike. He is apparently the service manager, and gave the bike to a technician that has been working on bike for 1.5 years approximately.
The service manager who didn't want to put a tube in a tire labeled tubeless made the comment, not to me, but he was around the corner and I heard, "I didn't want to work on that bike anyway." and "Thats what happened to painted rims sometimes" Which I find interesting since most alloy automotive and alloy motorcycle rims are painted, whether it is a clear coat or just a colored paint. Even the engine cases are painted from what I understand.
I would have preferred to be told "I don't want to work on your bike" rather than "Im not putting a tube in a tire labeled tubeless unless the Tire Manufacturer tells me to"
The store manager is supposed looking into what happened. So at this point I'd prefer to wait before naming the place. Since I believe that it's how a person handles a mistake is what is important, not that he makes one.
As for the sharpie. I haven't done anything yet. I have meticulously kept my bike clean since i bough tit new in April, so it disheartening to find that I may have paid for someone to scratch it, and they seem to think it's par for the course.