Hey, nice to see you pop up on here. What I meant by "pricey" is that you guys do take your time, do great work but that comes at a cost. I have never felt that I paid too much for the service I received. It was more than I was originally expecting but, as I’ve come to find out, not out of line with other dealers around the country. I also know that every thing that is suppose to be done is done and done right. I've always been satisfied with your work and it's quality. My only real issue is for the extended time it takes to turn around the bike for a routine service. I've always felt that was a issue in your customer service. 12K took over a month turn around and when I had my master cylinder problem it took almost 3 weeks, 2 just to diagnose. I recommend you to others that want to get their bikes serviced correctly. You record for race bike building speaks for itself. I just want them to be aware up front that you will be paying for quality work, not cut rate with cut rate service. Also the turn around time is quite long. though this seems to be a constant with Ducati service. My comments, and this post, aren't meant to talk Redline down. I appreciate the care that you have given my bike since purchase. I want my other Ducati riders to have accurate and honest assessments of my experiences with you so they can make informed choices.