Positive Experience w/ A&S
I've already paid a visit to A&S Cycles' service department in Roseville, and my experience was a positive one.
I decided to have a dealership perform the 600 mile service on my 848 for the sake of getting it documented, so I chose A&S. Clay was the tech that did the work. Tedshred or DeCeMo can correct me if I'm wrong, but I think Clay is the only Ducati tech on staff at the moment. Anyway, the bike came back clean and they went ahead and installed the battery tender that I had purchased free of charge. I was in and out in about 2 hours.
A&S can actually be a fun and relaxing place to visit. They provide their customers with coat and helmet racks, free chips and soda, use of the pool table that sits in the middle of the showroom and a big screen TV to lounge in front of. The sales staff might even take you for a test ride if you ask nicely. The last time I visited A&S their demos included the Streetfighter, 848, 1198, Hypermotard and Monster 1100S. During the week the place feels pretty secure, because patrol officers are constantly going in and out of the service department with their BMWs.