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Quick Question Multistrada Owners

2725 Views 41 Replies 15 Participants Last post by  Gregory#
If your nearest dealer was 500 miles away, would you still have purchased the bike.
The nearest dealer to me is 680 km away.
I am seriously considering purchasing a 2023 Multistrada Rally.
I know there are other capable machines out there, I have a KTM dealer a rocks throw away and the 1290 SAS is an interesting machine.
I know the KTM is a torque monster being a twin.
However, I have been a 4 cylinder lover for a very, very long time.
My first was a Kawasaki 900Z1 that I bought new in 1972 and put a hell of a lot of miles on.
I have owned 4 cylinder machines since then, Kawasaki and Yamaha primarily.
The bike is going to be used for month long or longer trips and 80 percent will be on pavement with the remaining on reasonable gravel roads.
If I decide to do something like the Dalton to Alaska or the Dempster I will add a Husky 901 to the stable.
The dealer told me that only they can reset the service light after an oil change, this kind of pisses me off as I do 99 per cent of my own maintenance as I am a licensed Red Seal mechanic.
I don’t want to have to make a 1000 mile round trip just to get a stupid light reset.
So, again the question, Dealer 500 miles away, would you still buy it.
One more thing, I have always wanted a Ducati and this is my chance to scratch that itch,
At 71 years old I might not have a lot of time left to do it.
Ride Safe guys and gals.
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They seem to be a reliable enough. But that is a long distance. I would be a little nervous about it, but the bike is my daily commuter to work so I probably rely on it more than you would need to. I say go for it.
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There are places I ride where I would be more than 1000 miles away from the nearest dealer, so reliability is important to me.
The last thing I need is a broken machine when I am in the middle of a 6 week trip 900 miles from the dealer.
But any machine made by man can break, a space shuttle proved that point.
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If you work on your bike, then absolutely yes.

My service light has been on since I did the 600 oil change…and my dealer is <20 miles away…
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I wouldn’t be concerned about it from the perspective of needing warranty work but unless you have someone closer to install software updates and/or turn off the service light, I would pass. Ducati is one of the worst for allowing the owner the ability to complete all service work, which to me means includes turning off the light.

If you did go for it, I’d stay in the area you buy, ride around a couple days until the light comes on, let them do the work and then head home. The light won’t come on aga for thousands of kilometers.
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My plan would be to pick it up at the dealer, then plan a 2 day ride to do the first 1000 km. Then return to the dealer for the necessary first service to keep the warranty intact.
The ride woukd be in some beautiful mountain roads in the south part of British Columbia.
Lots of elevation changes and darn few long straight streaches.
My summer trip I am in the planning stage of covers about 12000 km so when I change oil again, I guess I can put up with the stupid light being on.
Duct tape could cure that for a while, until I get back to a dealer.
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Yeah no way in hell would I buy something with the nearest service being 500 miles….screw that noise! Go with the KTM
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I woulnt let the distance scare me off. Go for it. YOLO.
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Though service intervals and oil changes are extremely long, I would still be hesitant. Perhaps consider these questions:

  • What's your plan for when you do need to see the dealer, either for routine service or diagnosis? Are you going to put the bike on a truck and haul it 500 miles, spend a night or two in a hotel, and then haul it back? Keep in mind that if repairs are needed, parts usually need to be ordered from Italy, which can take a few days to arrive.
  • Do you depend on the bike for commute? Do you have a backup?
  • How handy are you? Will you invest in a DSS or a similar device ($1,000-2,000) so you can reset the computer after you do oil changes and annual service yourself? You could potentially skip turning off the service lights, doing the oil changes every 10K KM or so. Are you ok driving around with the warnings on?
  • Perhaps there are Ducati mechanics in your area, who have the tools and knowhow to work on your bike? Did you look?
  • What kind of riding do you do, and how much of it? Sensible pavement riding on the weekends, or daily commutes in all weather and occasional squirrely off-road trips? Are you going to break stuff?
  • I believe you are in Canada? Check Canadian law re warranties - some countries mandate vendors to honor warranties regardless of where the service is performed (i.e. not at an authorized dealer).


The MTSV4 is pure joy, and probably one of the best bikes in the market right now. It is also heavily loaded with high-end technology and electronics, so I suspect it might need support and service from time to time.
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To answer your questions.
1. If the bike totally fails and is unridable I would haul it back to the dealer on a trailer.
I have a long time riding buddy that lives where the dealer is, so accomadations are not a problem.
2. I am retired so the bike will be used for day rides, weekend 2 or 3 day rides and at least one 4 to 6 week trip every summer.
3. I dont care what the price of the scanner is, if I can find one that will reset the service light I will buy it.
I am a certified Red Seal mechanic and have been pulling wrenches for the better part of 50 years. So I know my way around tools and as long as I have the electronic scanner to help with the diagnostics it doesn't scare me.
4. Nope, no Ducati mechanics around here.
I have only ever seen 1 other Ducati up here.
5. 80 percent of my riding will be on pavement on trips. The other 20 percent will be on well surfaced gravel roads.
Those gravel roads are logging roads heading into the mountains and lakes.
At 72 years old, i have done enough of... hold my beer and watch this riding style off road.
Now I like to actually enjoy the rides and the scenery.
I know the KTM probably makes more sense as I have a dealer close, but on my 6 week trips I could be a long way away from a KTM dealer as well.
When I talked to the salesman I told him that a Ducati shop manual was part of the deal, a digital version would be fine.
He said Ducati doesn't like to sell them and they are not available to customers.
I told him he could kiss the deal goodbye if he can't produce one.
He said he thinks he can make it happen if I go ahead with the purchase.
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Reading your answers, I would go for the Duc. PM me about the shop manual, I can help.
G'day Ray, from the land down under.....

I have over 34k KMs on my 21v4 and I like the look of the Rally's 30ltr tank. Might be a fraction tall for my 32" inseams, but I think it's a great choice.

Did you know after the initial 1000km oil change, the next "service" is at 15,000 kms and also, the valve clearances are not checked until 60,000 kms..... There are no belts or Desmo to adjust.

So your plan to get the warranty ratified at 1,050 kms is all you need to do.

Subsequent services are just oil changes and software updates (if any).

I change my oil half way between the scheduled 15k km services (suggested by the head mechanic) so I know it's an easy DIY job.

Nothing goes wrong, they just keep on going. Very un-ducati like not needing Desmo or belts or anything, except routine coolant at 2 yrs, brake fluid at 2 yrs, and air in the tyres.

They run much better with a QD decat too, and mine has not yet been upmapped due lengthy delays at the QD factory. It really doesn't need the tuning module for normal road riding, but when my module arrives (soon I hope) I will be able to write about the difference since I have ridden mine unmapped for 9months and 10,000+ kms (actually wondering why I spent the $840Au on the tuning module......:rolleyes: ).

The Rally might be a bit heavy compared to the SAS which though ugly, has it's fuel tanks down low around the engine vs the Rally with 30ltrs up high at handle bar level. The SAS has easy access to it's air filter.....I haven't tried to exhume my V4S airfilters yet.......tank has to come off.

So you really only need to visit a dealer for the 15k service after that 1k km job to preserve ongoing warranty and pick up any software updates, so go for it, it will be a trouble free bike as the engine and electronics have been around since late 2020 and are used in all the V4 Multi models....the S, the PP and the Rally, with some new features like 2 cyl highway cruise cut out (y)

I don't have the workshop manual & you don't need one, everything is simple and just like a Jap bike, and there's plenty of help on here if you can't work something out.......

Here's my QD tucked up nice and tidy. It's not noisy either...... (I'm 65, not a loud pipe lover).

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In addition to the distance to the dealer being an issue, so is how long it takes to get parts. You could pay extra to get a part in-country overnighted to where you need it, but if you're ordering from abroad you may have to wait weeks. If you're in the middle of a trip that will suck balls.

As vehicles become more complicated I'm increasingly appreciating the simplicity and serviceability of older models.
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Thanks for the replys. I appreciate the input.
There has been some great information shared.
In response to the comments about the large fuel tank being top heavy. Yes that is true, an extra gallon or more of fuel up high would make it a lot heavier.
However, for short one day rides and around town I doubt that I would fill it to capacity.
Probably only carry 22 liters max.
Then when I head out to areas where the stations are a lot further apart, fill the tank.
It wouldn't be any different than having a spare container of fuel strapped on the luggage rack with any other bike.
Yep parts could be interesting to get if needed, however that seems to be the way things are now. I needed some of what I thought were common parts for my 2012 Yamaha FJR and they turned out to be 3 weeks away through the dealer, I found them till at another dealer that was almost 2500 km away and had them sent via courier and it still took 5 days to get them.
I still have time to decide which way to go.
The KTM dealer has 2 1290 SAS that will arrive in 2 weeks and I plan to make a visit to the Ducati dealer in 10 days or so. The Rally has not arrived there yet either.
So I will keep reading the comments and doing research.
Thanks and ride safe.
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Stupid question #2.
In the videos I have seen on the new Multistrada, the off, on switch seems to be in a silly place.
With it at that location on the fuel tank I would think it would be inaccessible with a tank bag.
I usually run with a tank bag to carry sunglasses, windshield/visor cleaner and spare batteries for my camera.
So my question is, once it is turned on, do you leave it there throughout the day and just use the keyless start system? Or ?
I use a tank bag with the mount ring to make it easy to remove for fueling, but I leave it mounted when I stop to eat
Sorry for the stupid question but I am not sure of how the Ducati keyless system operates with that switch.
Thanks
Having owned 2 Multistrada's and 3 1290 KTM's. And if id only be able to have one bike, and 80% seal 20% gravel id definitely go for the SAS 1290, or an 890R KTM, no question. The Multi's, and especially a V4 Multi is not suitable for gravel. On a recent trip, 4 Multi's 3 950S's and 1 V4, the guy dropped his V4, a slow tip over, and $4500 to fix the damage. KTM's are built bloody strong, low centre of gravity makes them great all-round bikes. And unlike you, i don't like multi cylinder bikes. Twins for me all the way. Ive owned a few V4's, even ridden the Street Fighter V4, (very disappointing bike) The 950S Multi's aren't to bad on light gravel, weighing in at 230 kgs fuelled up, they aren't light, i believe the V4 Multi pushes the scales at around 250kgs fuelled up. Pick of our gravel trip on multi's, the guy with the V4 broke his ankle and couldn't get off his bike.
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Thank you for your input. This is all valuable information. It seems odd that Ducati advertises the Rally as an all around machine to go up against the BMW GSA.
There adds show it on gravel
However, info from someone who has been there, done that is more valuable than any add.
You need to be able to access the on/off switch to turn the bike on or off just like an ignition switch. You have a kill switch and starter on the right control, of course, but ignition and handlebar lock/unlock must be performed using the button. I don't use a tank bag myself, but I believe you'll be able to access it without removing the bag. Actually, I went down to the garage and tried it out for you.

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Thanks for the information, much appreciated. You guys on this forum are great, very helpful to a guy not familiar with the Ducati systems.
Having owned 2 Multistrada's and 3 1290 KTM's. And if id only be able to have one bike, and 80% seal 20% gravel id definitely go for the SAS 1290, or an 890R KTM, no question. The Multi's, and especially a V4 Multi is not suitable for gravel. On a recent trip, 4 Multi's 3 950S's and 1 V4, the guy dropped his V4, a slow tip over, and $4500 to fix the damage. KTM's are built bloody strong, low centre of gravity makes them great all-round bikes. And unlike you, i don't like multi cylinder bikes. Twins for me all the way. Ive owned a few V4's, even ridden the Street Fighter V4, (very disappointing bike) The 950S Multi's aren't to bad on light gravel, weighing in at 230 kgs fuelled up, they aren't light, i believe the V4 Multi pushes the scales at around 250kgs fuelled up. Pick of our gravel trip on multi's, the guy with the V4 broke his ankle and couldn't get off his bike. View attachment 1062197
I absolute, entirely, and irrevocably disagree. Any bike can ride on gravel, including a Grom or a scooter. The bike has very little to do with it, whereas the rider's skills, confidence and experience are everything. I ride my MTS V4 on gravel, mud, rocks, ruts, and in water - and even though I don't consider myself very skilled, I never dropped it once. Dropping a bike on gravel would suggest either an utter beginner, or someone who is riding outside their skill envelope. I rode my Ducati XDiavel on gravel roads with no incident, and then rode my BMW F750GS on the same roads and broke both wheel rims because I was over-confident.
Looking at the picture you attached, I notice 3 of the bikes do not have any crash bars or skid plates, and the one that does seems to be the original Ducati which is soft and bendy. I also believe I detect only one of the bikes has semi-offroad tires.
I agree KTMs are great bikes (though personally I find them aesthetically repulsive) - however there isn't anything quite like a Ducati. Paying an arm and a leg for the initial purchase and over again for maintenance, service, and repair is all part of the Ducatisti experience. You will not hear a true Ducatisti complain about cost.
Final note - curious as to how come the friend with no crash bars and no skills (or over-confidence) neglected to have insurance on their bike? When I broke my BMW, insurance picked up most of the $2,500 damage, after my $250 deductible.
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