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Discussion Starter #1
Have any owners tried to get Ducati to replace or repair spreading tanks (tanks that are loose or no longer fit in the front brackets) after the bike is no longer under warranty? What has been Ducati's response?
 

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This will be the third active thread regarding the defective fuel tanks. Maybe we should pick one fuel tank thread for simplicity?

Anyway, my dealer said the tanks are not covered after warranty and they cost $1900.

I have an extended warranty that lists "fuel tank" under "carbueration" as being a covered item. Exactly what that means I'm not sure.

I submitted the issue about the fuel tanks not being covered to DNA today and also filed a complaint to NHTSA.

Here's the link: https://www-odi.nhtsa.dot.gov/ivoq/Consumer.cfm

I love my GT and have no regrets but don't like the idea of having to spend $1900 on part that is defective out of the factory.

I'm hoping that if we all keep up the pressure Ducati will give in and replace these tanks as needed or come up with a better tank and recall them.
 

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I submitted the issue about the fuel tanks not being covered to DNA today and also filed a complaint to NHTSA.

Here's the link: https://www-odi.nhtsa.dot.gov/ivoq/Consumer.cfm
Excellent! Thank you for the URL. I, too, have reported the problem using the link provided.

-don

PS - I am creating a 'sticky' for this thread. If everyone who has this problem reports it we may see an appropriate response from Ducati.
 

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I just filed my complaint.
My tank has spread so that it is loose, but not quite able to come out of the brackets. I hadn't really thought it was a problem until I read a poster's comment that it could break loose during an accident...

Since i flipped my bike last summer I realize this could present a very real danger.
 

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I just filed my complaint.
My tank has spread so that it is loose, but not quite able to come out of the brackets. I hadn't really thought it was a problem until I read a poster's comment that it could break loose during an accident...

Since i flipped my bike last summer I realize this could present a very real danger.
My tank was so loose that we shimmed it up at the dealer. It seems very tight, with a little play. The worry is that if the tank is that loose, it could just come off at speed as well. You'd better get to work on building some tanks! If they are half as nice as your huggers, we'd all be OK.
 

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DNA good will

I bought my 06 used a few monthes back and the warrenty expired this past july.
I contacted my local Duc dealer and explained my loose tank issue.
they advised me to bring the bike in to them. upon inspection they notified there rep and 8 weeks past but my new tank finally arrived.
I was told that DNA replaced it under "good will".
i was responsible for the labor cost. I didnt complain and paid on the spot.
Its been 2 weeks since my new tank was installed and i am noticing the tank is getting loose.

Im now dreaming about after market aluminum in the future.
 

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"Check your state laws on emission controled devices. A gas tank is classifed as such. In California that would be a 7 or 8 year warrenty on that gas tank. So they would have to replace it.

We used to use the same law to replace leaking monster gas tanks."

The above info is from Sport Classic site.
 

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Discussion Starter #12
I shimmed my tank today. After replacing the stock bolts with ones that were slightly longer it took 5 washers on each mounting bolt, 7mm a side, for a total of 14mm, to take up most of the space. The tank still has some slight movement, but to eliminate all movement I would have had to get longer bolts to add any more washers. (I also worry about loading the tank by putting pressure on the mounts if I add too many washers - after all I suppose the tank can only stretch just so much before something gives somewhere on it). I am now going to monitor the tank carefully to see if it continues to get looser. Pretty amazing that the bike had over a 1/4 inch of extra space on each side of the front mountings. The interesting question is whether the bike originally had this much play and I just did not notice it, or whether it has developed over the 2 plus years and 8,700 miles that I have had the bike.
 

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I just received contact via email from Ducati North America concerning an inquiry I sent them last week. They are going to check the VIN and see if they can help get coverage for the tank and replace it. I, too, have shimmed it up, but the concern is ongoing. This bike is a riot to ride, however!
 

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i flipped my bike last summer I realize this could present a very real danger.
Rossi have you ever heard the phrase keep the rubber side down?

on a serious note does that site show a track of how many complaints have been filed on the same thing? Would be nice to see.
 

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Rossi have you ever heard the phrase keep the rubber side down?
dude... i hear ya. but i just had to see if ducs could really fly :rolleyes:

on a serious note does that site show a track of how many complaints have been filed on the same thing? Would be nice to see.
i don't recall a tracking mechanism on the site, but i'm hoping these complaints do something. really, seriously, i'm not the sort to "go after the manufacturer" and i'm not looking for blood from DNA - i'm just concerned that some poor soul is gonna have a crash that ends in a fireball. if these complaints stop even one such incident i will feel we've done the right thing. just think how many riders there are out there who have no idea about this and don't go online - maybe just got this as a first bike and never thought to check the tank mounts. that's what really scares me.

those of us on the forum (especially on this thread) know about this and are doing at least temp fixes. DNA needs to reach out with a recall to the guys that are unsuspectingly riding in a potentially dangerous situation...
 

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just think how many riders there are out there who have no idea about this and don't go online -

that's what really scares me.

those of us on the forum (especially on this thread) know about this and are doing at least temp fixes. DNA needs to reach out with a recall to the guys that are unsuspectingly riding in a potentially dangerous situation...
Yeah I hear ya.... I've been reading about it for some time. I checked my tank when I bought it but hadn't checked in awhile....... How do you like that mine's doing it enough to need shims but not falling off yet. Do all our gas companies blend ethanol in their gas? I'm in warranty hoping we figure that out I'll avoid and go only to non ethanol as a test when I get a replacement!


Hmmm flying duc or more like a fast platypus? Looks part duc?
 

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dude... i hear ya. but i just had to see if ducs could really fly :rolleyes:



i don't recall a tracking mechanism on the site, but i'm hoping these complaints do something. really, seriously, i'm not the sort to "go after the manufacturer" and i'm not looking for blood from DNA - i'm just concerned that some poor soul is gonna have a crash that ends in a fireball. if these complaints stop even one such incident i will feel we've done the right thing. just think how many riders there are out there who have no idea about this and don't go online - maybe just got this as a first bike and never thought to check the tank mounts. that's what really scares me.

those of us on the forum (especially on this thread) know about this and are doing at least temp fixes. DNA needs to reach out with a recall to the guys that are unsuspectingly riding in a potentially dangerous situation...
Great point. I certainly do not intend to "punish" the manufacturer, but would like a solution to the safety issue. Again, if I have to pay for it, that's the way it goes as long as it puts the safety issue to bed. I think it could do Ducati marketing in the States a great deal of damage if the impression is they do not react to such things. Look how long it's taken Duc to overcome the misconceptions about poor electronics and reliability from the past. I just think it would be good for this issue to be taken seriously by Ducati BEFORE something awful happens. It does seem futile.
 

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I've filed a report on my tank.

Between the 2006 and 2007 models, it looks like there have been around 16 or 17 complaints filed with NHTSA as of this post. As popular as this subject is, it sure seems like there are plenty people that are aware of the site but not taking the 1 minute to file a statement. PLEASE, take the time to file a complaint.

http://www-odi.nhtsa.dot.gov/ivoq/index.cfm


I love my Ducati, but I would prefer that it was not my tank bag that is holding my bike together. :)
 
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