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Discussion Starter · #1 · (Edited)
600 mile service question

before I get blasted by you guys, hear me out, I have owned over a dozen bikes in 20 yrs. kawi ,yama, honda, suzuki, always bought new. In all those years i have never paid for a 600mi service, ive always done my own maintnance. Dealer wants 300 to change oil and adjust chain . ecu should be up to date as i have only had bike less than a month. This is my first Duc, dealer gave me impression if i dont do svc, bike will self destruct. any thoughts, any 1 else not go to dealer for 600 mile rape?
 

· Beta Tester
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this same first service question pops up every month or so:p

there's nothing special about the oil change procedure for a Ducati, except pulling out and inspecting the oil screen.

save 300 bucks, and know it's done correctly.................priceless:D
 

· Señor Member
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Except for the pulling of the center stand (if you have one) and the belly pan. Otherwise paying for a 600 mile service is just an oil change and a chain adjustment.

After my 600 mile service I found several screws missing and a boogered up center stand bolt. :mad: Casey's advice is good :).
 

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I scheduled my 600 mile service at 400 miles.
The dealer had to cancel the appt, so at 600 miles I changed the oil and adjusted the chain myself.

I took it in at their next earliest appointment, and I had about 900 miles on her by then. They cleared the service code on the display and performed two recall software updates.

...and charged me $100

I hate dealerships.
I know they have to stay in business,
I just wish it wasn't by raping their customers.
 

· Señor Member
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I scheduled my 600 mile service at 400 miles.
The dealer had to cancel the appt, so at 600 miles I changed the oil and adjusted the chain myself.

I took it in at their next earliest appointment, and I had about 900 miles on her by then. They cleared the service code on the display and performed two recall software updates.

...and charged me $100

I hate dealerships.
I know they have to stay in business,
I just wish it wasn't by raping their customers.
Oh yeah, and now that you mention that I had a exhaust valve error that they "addressed" by removing the muffler and spraying a bunch of lube on the valve. First ride after I got home I got the error back. Turns out it was the placement of one of the covers of the muffler rubbing on the valve that caused the valve to bind. A little reshaping with a crescent wrench inside the cover where it isn't visible and the cover is out of the way. No error in nearly 2800 miles since.

Sorry for venting. I feel better now. :D
 

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Geeze , what they want you to believe is that they go over the bike completely and look for hoses/wires cables rubbing , and anything out of the ordinary...
connecters placed wrong something from the factory misplaced all that...

I paid for them to do it 9Not the dealer where I bought it but a closer TRUSTED dealer ...
The oil filter leaked at the metal seam not the rubber gasket , the actual oil filter...
They replaced it and did the upgrade at the same time...
They use VERY expensive Oil ...
I don't mind letting them have a look at the bike so if anything goes wrong it can be their fault... They might find something I might miss...

Prolly going to cost you near $100 for the oil and filter alone (with our 13% tax added on to it )

Peace of mind ...$300 is tooo much money...
 

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I negotiated the first service when I bought mine, I try to do that with every car/bike I buy.

I did the oil change myself, so I know it was done to my 'ocd' satisfaction and then I agreed to split the cost for the rest of the service. I just took her in yesterday and the grand total was $48 to me, which basically meant adjusting the chain, checking some bolts, hoses and wires, check for recalls (none thankfully!!) and a test ride. Now it's in the books so Ducati is happy from a warranty perspective.

I will only take it back to the dealer now for desmo adjusting or recalls, the rest I will do :D
 

· North Carolina, USA
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I also negotiated the 600 mile service in the purchase, which seemed like a good deal. When I took the bike in, I asked the tech to look at a sticky throttle, and also a sizable gap between fairing panels in the upper bodywork. He pulled the bike back out front much sooner than I though he would. He did mount the front fender rear section which comes with the touring model, and reset the service icon. He said he couldn't do anything to correct the bodywork, and the throttle was "just the way it is, throttle by wire is like that". I also remember thinking how that new Shell oil sure looked dark in the sight glass.

When I got home I took apart and greased the throttle housing on the handlebar and sprayed a bit of lube on the cable cam on the throttle bodies, which made the throtte nice and smooth as it should be. I loosen and adjusted the body panels, which helped, but I have the gap back. I cleaned all the crappy factory lube off of the chain and relubed it, and in hindsight, I even question if the fellow changed the oil at all. Guess I got what I paid for with that first service...
 

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I let my dealership, Florida Motorsports, do my 600 mile service. He had some accessories to install anyway and I wanted to get the rear brake bled and adjusted. I'm very fortunate that these guy's, while not cheap, work really hard on the customer experience. Whenever I take my bike in for service, they give me a ride home, do the warranty work on my Aprilia, even though I didn't buy the bike from them (without bitching about it), etc. Stuff like that makes me willing to spend a little extra.
 

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Discussion Starter · #12 ·
Well I bought my oil today , but I guess i will still have to take it to them to clear code, I guess I could make a deal for the chain adjust, but what if they wont clear code (maintnance reminder) that would probably drive me nuts.
 

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they should clear the code unless they give you the line they want proof all the work was done...
they should tell you if there is up grades to be done , by running your serial # thr the Ducati network..
I got a notice last week for the upgrade that was already done...
Find a dealer that will work with you and you feel good about...
 

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Sub $200

My 600 mile service was just done. They had some ECU updates, recalled parts and oil change to do (base ABS model). Bill is approx $188.
 

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Discussion Starter · #15 ·
My 600 mile service was just done. They had some ECU updates, recalled parts and oil change to do (base ABS model). Bill is approx $188.
just changed oil yesterday, will still take it to dealership see what they are going to charge to adjust chain? actually just need code clrd, but what are u going to do. great price at 188, I was quoted 299.99 or just shy of 300 as they call it.
 

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Do the chain yourself , you have the SS guage in the tool kit ,
Put it in Urban mode with rider setting only ...
Get yourself a torque wrench and have at her...
you have the spanner in the kit too...
 

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Discussion Starter · #17 ·
Do the chain yourself , you have the SS guage in the tool kit ,
Put it in Urban mode with rider setting only ...
Get yourself a torque wrench and have at her...
you have the spanner in the kit too...
its not so much doing it , as i feel im going to have to give these guys (dealer) something to get that service notice clrd.:confused:
 

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My dealer told me that when they hook the bike up to their computer for the 600 mile service, it would add another 1000 rpms to the rev-limiter. He said it with a straight face, so who knows? That was the first and only time I have ever heard that.
 

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Discussion Starter · #20 ·
well went to dealership to pick up ergo seat, talked to service manager,told him I already changed oil, he stated he would clear code, adjust chain and check for updates for 1/2 hr labor, about 50 otd, I can definately live with that, hopefully they will keep to their word. So far so good.
 
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