just curious
I have my own little nightmare with my new duc. Are they authorized to do warranty work?
I have my own little nightmare with my new duc. Are they authorized to do warranty work?
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Hey Everyone! May's Bike of the Month challenge is now open for entries!
Melillimoto - Ocala, FL
This might be more properly posted on the South East regional board, but I just have to sing the praises of this shop.
Many on the ST board are aware of the long-standing nightmare (starting in Nov 05) I've had with the local shop in Jacksonville who performed my ST4s' 6K service and then kept bungling (and re-bungling) efforts to get it running properly. After four trips back to the shop with long waits in between and dwindling patience, I decided to heed the advice of Ducati.ms member 'lenswerks' and visit Melillimoto http://melillimoto.com in Ocala. Why did I wait so damn long! The owner, Sebastian Didato, is a genuinely engaging guy - and a superb Ducati technician. I arrived this morning right after the shop opened at 9 am and he immediately started working on my bike. (Thursdays and Saturdays are work-while-you-wait days at Melillimoto for out of town guys who can't conveniently drop off their bikes - what a great idea!) I was given coffee and invited to hang out in the shop with Seb and his assistant, Dennis (who has 10 Ducs himself), while they worked on my bike. They explained what they were doing as work progressed and pointed out problems and mistakes from previous servicings (some were truly egregious). A couple of hours later, Seb took my bike out for a test ride and then invited me to do the same before he 'put her clothes back on' to ensure I was pleased with the results. Honestly, she now runs BETTER than new and I am one very pleased customer.
With all of the horror stories I've read on this board about crappy Ducati service and repair, I am pleased to recommend Melillimoto to anyone. Let me offer this observation: The atmosphere at Melillimoto is very mature and very professional - everyone who works there has some gray hair! I don't say this as a disparagement of younger techs, but these guys have been doing this for quite awhile and, with the high cost of labor these days, I'm happy to pay for the experience. The problem with the Jax shop is that they have several eager young techs, but no 'old hands' to mentor them, QA their work, and teach them attention to detail. (I couldn't help but notice that Sebastian had his belt buckle skewed to one side so as not to mar a customer's fuel tank - attention to detail.)
If you're within a few hours drive or ride from Ocala, Melillimoto is the place to go for Ducati service - period. And, no, I wasn't coerced to write this nor given any special treatment. I'm just a very pleased customer who is happy to recommend high quality service to others who will appreciate it, as well. PM me if you want additional info.
Many on the ST board are aware of the long-standing nightmare (starting in Nov 05) I've had with the local shop in Jacksonville who performed my ST4s' 6K service and then kept bungling (and re-bungling) efforts to get it running properly. After four trips back to the shop with long waits in between and dwindling patience, I decided to heed the advice of Ducati.ms member 'lenswerks' and visit Melillimoto http://melillimoto.com in Ocala. Why did I wait so damn long! The owner, Sebastian Didato, is a genuinely engaging guy - and a superb Ducati technician. I arrived this morning right after the shop opened at 9 am and he immediately started working on my bike. (Thursdays and Saturdays are work-while-you-wait days at Melillimoto for out of town guys who can't conveniently drop off their bikes - what a great idea!) I was given coffee and invited to hang out in the shop with Seb and his assistant, Dennis (who has 10 Ducs himself), while they worked on my bike. They explained what they were doing as work progressed and pointed out problems and mistakes from previous servicings (some were truly egregious). A couple of hours later, Seb took my bike out for a test ride and then invited me to do the same before he 'put her clothes back on' to ensure I was pleased with the results. Honestly, she now runs BETTER than new and I am one very pleased customer.
With all of the horror stories I've read on this board about crappy Ducati service and repair, I am pleased to recommend Melillimoto to anyone. Let me offer this observation: The atmosphere at Melillimoto is very mature and very professional - everyone who works there has some gray hair! I don't say this as a disparagement of younger techs, but these guys have been doing this for quite awhile and, with the high cost of labor these days, I'm happy to pay for the experience. The problem with the Jax shop is that they have several eager young techs, but no 'old hands' to mentor them, QA their work, and teach them attention to detail. (I couldn't help but notice that Sebastian had his belt buckle skewed to one side so as not to mar a customer's fuel tank - attention to detail.)
If you're within a few hours drive or ride from Ocala, Melillimoto is the place to go for Ducati service - period. And, no, I wasn't coerced to write this nor given any special treatment. I'm just a very pleased customer who is happy to recommend high quality service to others who will appreciate it, as well. PM me if you want additional info.
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Your kind of post makes me sick.
![]()
But only because of envy and depression.
Envy that you have such people available to work on your Duc, depression that I don't. All totaled, the perfect set of feelings to make me barf.
But only because of envy and depression.
Envy that you have such people available to work on your Duc, depression that I don't. All totaled, the perfect set of feelings to make me barf.
CapnJack52 said:This might be more properly posted on the South East regional board, but I just have to sing the praises of this shop.
Many on the ST board are aware of the long-standing nightmare (starting in Nov 05) I've had with the local shop in Jacksonville who performed my ST4s' 6K service and then kept bungling (and re-bungling) efforts to get it running properly. After four trips back to the shop with long waits in between and dwindling patience, I decided to heed the advice of Ducati.ms member 'lenswerks' and visit Melillimoto http://melillimoto.com in Ocala. Why did I wait so damn long! The owner, Sebastian Didato, is a genuinely engaging guy - and a superb Ducati technician. I arrived this morning right after the shop opened at 9 am and he immediately started working on my bike. (Thursdays and Saturdays are work-while-you-wait days at Melillimoto for out of town guys who can't conveniently drop off their bikes - what a great idea!) I was given coffee and invited to hang out in the shop with Seb and his assistant, Dennis (who has 10 Ducs himself), while they worked on my bike. They explained what they were doing as work progressed and pointed out problems and mistakes from previous servicings (some were truly egregious). A couple of hours later, Seb took my bike out for a test ride and then invited me to do the same before he 'put her clothes back on' to ensure I was pleased with the results. Honestly, she now runs BETTER than new and I am one very pleased customer.
With all of the horror stories I've read on this board about crappy Ducati service and repair, I am pleased to recommend Melillimoto to anyone. Let me offer this observation: The atmosphere at Melillimoto is very mature and very professional - everyone who works there has some gray hair! I don't say this as a disparagement of younger techs, but these guys have been doing this for quite awhile and, with the high cost of labor these days, I'm happy to pay for the experience. The problem with the Jax shop is that they have several eager young techs, but no 'old hands' to mentor them, QA their work, and teach them attention to detail. (I couldn't help but notice that Sebastian had his belt buckle skewed to one side so as not to mar a customer's fuel tank - attention to detail.)
If you're within a few hours drive or ride from Ocala, Melillimoto is the place to go for Ducati service - period. And, no, I wasn't coerced to write this nor given any special treatment. I'm just a very pleased customer who is happy to recommend high quality service to others who will appreciate it, as well. PM me if you want additional info.
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