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3,112 Posts
BMW/Ducati of Charlotte (North Carolina) has always given me excellent service since 1996! Repairs and services have always been quick and efficient. Prices are reasonable. They always offer me a loaner if the work is going to take longer than an hour. (I usually refuse a loaner because I enjoy standing around the showroom with a cup of coffee "talking bikes".)
I once had a problem with my BMW. It wouldn't start - on a Saturday afternoon. This was not good because I had planned to begin a trip on Sunday morning. I called the service manager and he told me to bring it on in. The tow truck got the bike to the shop around 2:00. They immediately took the bike into the service area and started to work. They fixed the problem (a disconnected fuel line inside the tank) in less than an hour. I was out of the shop and headed home by 3:00!
I once had a problem with my BMW. It wouldn't start - on a Saturday afternoon. This was not good because I had planned to begin a trip on Sunday morning. I called the service manager and he told me to bring it on in. The tow truck got the bike to the shop around 2:00. They immediately took the bike into the service area and started to work. They fixed the problem (a disconnected fuel line inside the tank) in less than an hour. I was out of the shop and headed home by 3:00!