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Discussion Starter · #1 ·
Hey All,

I just wanted to talk about a positive experience I had with my dealership.

Coming from all the Nightmares of my Aprilia and how every dealership and Aprilia treated me worse than shit I feel like I should praise this dealer.

I went to pick up my Monster 1100 from Trebour Motorcycles but the techs accidentally prepped the wrong bike. This lead to me having to sit there for 1/2 hour waiting for them to prep the new bike.

To make up for me having to sit around they gave me two free dealership T-Shirts a big discount on the touring seat and a good price on the cowl bag. I checked the prices online and I walked out with basically $75 in Ducati Dollars in my pocket if not a little more.

Oh and everyone involved in my transaction made it a point to come up to me and apologize to me at least once (including the owner).

Nobody is perfect and Everyone makes mistakes, but I am a reasonable person I will always let someone make it up to me and this dealership did.

Big Thumbs up to the dealership for this!
 

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Still needs a life.
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12,619 Posts
Add your location to your personal profile so we know where this dealership is.
 

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8,752 Posts
Customer service at it's finest.
 
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