I objected, but I admit I "free formed" it, not using a "pattern" or form letter.That was all that was in the email... not sure what he was saying in the last sentence. So of the 400 people who were on his email list, only a few objected to the settlement. That's fuckin lame. I know I objected and Flynbulldog did... wonder how many people "meant" to object but just couldn't find the time.... maybe people here objected who were not on his list... in that case, thanks for the effort.
There is a significant impact to the affected vehicles fair market value, and the effect is immediate for current owners, but each successive owner is going to have more and more trouble as these tanks deform over the years. The subsequent owner, who may be lusting after a Ducati now, may not know about this issue until they've already bought the bike and they'll be out of the coverage period. Unless you know to "search for" Ducati fuel tank how would you know, if you weren't already an owner?
I understand what Ducati is doing and why. I think. They're a business and their purpose is to make money so they naturally want the least cost option the court will approve. Obviously that is at odds with what the customer thinks is satisfactory in a lot of cases, but as you can see from the response numbers the overwhelming majority are willing to accept the tank failure and pay for it out of their own pocket so in the end this is a P/R win for Ducati even if the court makes the settlement much more consumer friendly.
I do a lot of coordination for responses to congress, the Code of federal regulations & Information collections, among other things and I can tell you from multiple first hand experiences that people love to sit around on internet forums, & email lists and b!tch about how bad things are and how much something sucks, but 95-97% of them won't have time to do what you're asking. It's like herding cats.
Seriously, if you break more than 3-5 % ROI from an email distribution, you are doing quite well. The most I've seen was 18% on a CFR comment period. The best advice I can offer for something like this is - Get people talking and keep them talking about the issue. It's the 2nd part where most efforts fizzle. You should start by reaching out to your core constituency, as with this forum post, but you have to keep the momentum going. Not to be non-constructively critical but probably the next thing I can think of is Ducati clubs & owners groups; contact them and ask them to use their contact lists to also object. It helps to have pre-formed letters / comments that people can copy / paste because as you can see here - we are lazy. Another option that may have possibly helped would've been some kind of online petition, or perhaps a F/B or Google plus page.
Form letter submissions or the legal equivalent of a "+1" forum post do carry weight, but more weight is given to a directly responsive, personal account.
You did good work here and helped us all. I personally thank you.
Fingers crossed for a more customer & consumer friendly court settlement, or a continuance.