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7 Posts
Got mine towed into the shop on Friday (big ups to my tow truck driver, who cheerfully loaded it onto his flatbed as the heavens opened up and hail started falling...). Got a call Saturday morning that they'd reset the TPS and the bike was running fine... Headed over Saturday afternoon to drop another part off, and by the time I got there they'd been able to replicate my issue, and weren't confident they had it fixed anymore... it would drift from running right to clearly dropping one cylinder. At my request they'd installed a new Shorai battery as well and that had no impact (I hadn't expected it to, but its always my first suspect on a bike acting "weird")
As luck would have it Ducati NA is just down the road from my dealer, and coincidentally their service rep was at the shop when I arrived, and they'd been chatting about my bike. I relayed the discussion here, and expressed to him that while I adored the bike, at this point I didn't feel safe on it - he's assured me they'll get it sorted it out. No mention of a "known issue" or TSB (though, I do a similar job and that's normal, til we're sure what the root cause is). My bike lives outside in the cold/mountains and there was some concern of condensation / corrosion on the MAP sensor, though that wasn't conclusive by the time i left - they had it running and were logging diagnostic data for the mothership.
FWIW, my bike has had all of the listed recalls (with the exception of the turn signal one above) including the battery neoprene pads and the DQS fix just a few weeks ago.
While I'm bummed the bike is broken, everybody was at least in agreement there was something wrong with the bike, which in my experience is 90% of the battle of actually getting something like this fixed. Happy with the response so far from my shop (The Motor Cafe in Sunnyvale) so far, so we'll see how things go next week.
Getting it running properly will take some of the sting out of the $1k+ set of front rotors and pads currently being replaced ?
As luck would have it Ducati NA is just down the road from my dealer, and coincidentally their service rep was at the shop when I arrived, and they'd been chatting about my bike. I relayed the discussion here, and expressed to him that while I adored the bike, at this point I didn't feel safe on it - he's assured me they'll get it sorted it out. No mention of a "known issue" or TSB (though, I do a similar job and that's normal, til we're sure what the root cause is). My bike lives outside in the cold/mountains and there was some concern of condensation / corrosion on the MAP sensor, though that wasn't conclusive by the time i left - they had it running and were logging diagnostic data for the mothership.
FWIW, my bike has had all of the listed recalls (with the exception of the turn signal one above) including the battery neoprene pads and the DQS fix just a few weeks ago.
While I'm bummed the bike is broken, everybody was at least in agreement there was something wrong with the bike, which in my experience is 90% of the battle of actually getting something like this fixed. Happy with the response so far from my shop (The Motor Cafe in Sunnyvale) so far, so we'll see how things go next week.
Getting it running properly will take some of the sting out of the $1k+ set of front rotors and pads currently being replaced ?
