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Got mine towed into the shop on Friday (big ups to my tow truck driver, who cheerfully loaded it onto his flatbed as the heavens opened up and hail started falling...). Got a call Saturday morning that they'd reset the TPS and the bike was running fine... Headed over Saturday afternoon to drop another part off, and by the time I got there they'd been able to replicate my issue, and weren't confident they had it fixed anymore... it would drift from running right to clearly dropping one cylinder. At my request they'd installed a new Shorai battery as well and that had no impact (I hadn't expected it to, but its always my first suspect on a bike acting "weird")

As luck would have it Ducati NA is just down the road from my dealer, and coincidentally their service rep was at the shop when I arrived, and they'd been chatting about my bike. I relayed the discussion here, and expressed to him that while I adored the bike, at this point I didn't feel safe on it - he's assured me they'll get it sorted it out. No mention of a "known issue" or TSB (though, I do a similar job and that's normal, til we're sure what the root cause is). My bike lives outside in the cold/mountains and there was some concern of condensation / corrosion on the MAP sensor, though that wasn't conclusive by the time i left - they had it running and were logging diagnostic data for the mothership.

FWIW, my bike has had all of the listed recalls (with the exception of the turn signal one above) including the battery neoprene pads and the DQS fix just a few weeks ago.

While I'm bummed the bike is broken, everybody was at least in agreement there was something wrong with the bike, which in my experience is 90% of the battle of actually getting something like this fixed. Happy with the response so far from my shop (The Motor Cafe in Sunnyvale) so far, so we'll see how things go next week.

Getting it running properly will take some of the sting out of the $1k+ set of front rotors and pads currently being replaced ?
 

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...

No mention of a "known issue" or TSB (though, I do a similar job and that's normal, til we're sure what the root cause is). My bike lives outside in the cold/mountains and there was some concern of condensation / corrosion on the MAP sensor, though that wasn't conclusive by the time i left - they had it running and were logging diagnostic data for the mothership.

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Interesting information. Sorry for your frustrating tale.

My service guy said they cleaned some gunk from the throttle body which was there from the factory. Others in this thread have reported same explanation from their service shops, and the idle is faster than it was. before the service, so something was done.

Puzzled that Ducati rep said there was no known issue, unless he was spinning for damage control.

They must have ruled out the anti-corrosive gunk causing some throttle body sticking, correct?
 

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Interesting information. Sorry for your frustrating tale.

My service guy said they cleaned some gunk from the throttle body which was there from the factory. Others in this thread have reported same explanation from their service shops, and the idle is faster than it was. before the service, so something was done.

Puzzled that Ducati rep said there was no known issue, unless he was spinning for damage control.

They must have ruled out the anti-corrosive gunk causing some throttle body sticking, correct?
I didn't press them on a root cause. My personal speculation is that it's likely to be the manifold pressure sensor - Drawing 12c, Item 29. I'm happy to let them figure it out rather than humping it over the hill half a dozen times.

There appears to be just one (earlier Hypers and at least some other Ducs have 1 per cylinder), and its connected to the throttle bodies with two pretty small tubes and a union connector. If that's on its way out, corroded or gunked up with mystery goo (or the hoses are) but still feeding (bad) data to the ECU, the bike would run like hot garbage. My bike got to the point it wasn't even idling properly.

The fact there's only one is interesting to me, whereas it looks like the 939 had one per cylinder, as does the 4-cylinder Panigale i looked at. I'm not qualified to comment if that's good or bad, just interesting.
 

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I just found this thread and thought I would provide my experience as it happens.

This is my first Ducati I have ever owned. I purchased the 19' 950SP brand new on this last Saturday. I only have 54 miles on it and it stalled twice this morning once I pulled into the parking lot at work. It is cool and humid at 6 am here in these beach towns. I ride 3.5 miles each way to work on city streets so in the morning it takes a few minutes to warm up. In the afternoon commute hour, the bike gets up to full temperature due to all of the stop and go traffic.

After reading this thread, I am quite concerned about stalling in heavy LA traffic.

Please keep the updates coming and I will update as I go as well.
 

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I confirmed with my dealer yesterday that there is a service bulletin out there is a service bulletin out there for the stalling issue (usually at idle or low RPM) related to buildup of anti-corrosion material buildup at/around the throttle bodies. I can attest to this issue mostly during the initial startup. Following a cold start the engine will usually cut out with 10-15 seconds. Restarting will usually be a little more difficult. Similarly, engine cutout at idle or when rolling to a stop with clutch pulled in and revs dropping have occurred on several occasions (more frequently during the break in period however).

My bike is due too be worked on for the battery cable recall and some ABS software update, so they will look into this issue as well.
 

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Discussion Starter #67
That's what they told me. When I got my bike back, however, the idle was also definitely higher. Now, my bike is in for the batter recall.
 

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That's what they told me. When I got my bike back, however, the idle was also definitely higher. Now, my bike is in for the batter recall.
Hi Im thinking about getting a 2020 Hypermotard , should I be concerned about this stalling issue, or is this just an anomaly?
 

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Hi Im thinking about getting a 2020 Hypermotard , should I be concerned about this stalling issue, or is this just an anomaly?
I think the bike overall is fantastic. If these are reported and documented issues that the service department is aware of, your dealer should be able to take care of those during the initial prep (before you take delivery of the bike). I don't think this should make you second guess the purchase. For years I was a Japanese sportbike guy (ZX-6R, GSXR-R750) and had no issues whatsoever. Those Japanese bikes are pretty bulletproof. My SF848 was fantastic and needed almost nothing aside from a valve adjustment at the time I traded it in (just under 15k). With these little issues with the Hyper 950, I have seen what my dad long ago accepted about the Italian bikes; they are going to have little things pop up. You can chalk it up to character. Some of them are a bit annoying and yes could present a safety concern. However, these issues are being addressed and Ducati is standing behind it's product.
 

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Got mine back today. Definitely another confirmed case of the Mystery Goo, they had a bunch of photos of it as they stripped the throttle bodies down. Yuck.

Bike runs like a dream now - I'm not sure it's ever run this well. Idle is stronger (not significantly higher as far as I can tell) and it doesn't feel like it's constantly on the verge of stalling. I could tell immediately it was running right and my confidence in it returned quickly on my trip back over Highway 9. This is such a great bike.
 

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Got mine back today. Definitely another confirmed case of the Mystery Goo, they had a bunch of photos of it as they stripped the throttle bodies down. Yuck.

Bike runs like a dream now - I'm not sure it's ever run this well. Idle is stronger (not significantly higher as far as I can tell) and it doesn't feel like it's constantly on the verge of stalling. I could tell immediately it was running right and my confidence in it re
Got mine back today. Definitely another confirmed case of the Mystery Goo, they had a bunch of photos of it as they stripped the throttle bodies down. Yuck.

Bike runs like a dream now - I'm not sure it's ever run this well. Idle is stronger (not significantly higher as far as I can tell) and it doesn't feel like it's constantly on the verge of stalling. I could tell immediately it was running right and my confidence in it returned quickly on my trip back over Highway 9. This is such a great bike.
Did they figure out where the mystery goo is coming from?
 

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Discussion Starter #72
I was told that it was some sort of anti-corrosion coating. Apparently, it was also an anti-idling coating : )
 

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Got my bike back today. I was not able to ride it due to snow covered roads, but I did start it when I got home and noticed that the idle seemed a tad stronger. After letting it warm up to temp, I revved it up a bit and let the idle fall. It sounded stronger 'off idle' and i didn't drop far enough to make it sound like it would die. I let it get to 200 and tried again. Sounded strong with no sign of low idle after letting off throttle. Hoping it fixed it. The dealer said they had 18 hours into it and actually flew the guy from California out to diagnose. He said they have been dealing with a lot of these in California for this issue. All my paperwork says is they performed throttle body cleaning, synced them and performed mass airflow adjustment.
My service guy did say over the phone that they had to go into the throttle body parts and adjust parts that Ducati says should never be touched (even by dealer). He didn't explain further.
If anyone is being stalled by the dealer, I have the guys name that wa my SAM (service area manager) from Ducati and he is aware of the issues with the 950's. I don't know if he covers the entire US, but I can get you his name. At least be a starting point. Just PM me if you need the name.
 

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Got my bike back today. I was not able to ride it due to snow covered roads, but I did start it when I got home and noticed that the idle seemed a tad stronger. After letting it warm up to temp, I revved it up a bit and let the idle fall. It sounded stronger 'off idle' and i didn't drop far enough to make it sound like it would die. I let it get to 200 and tried again. Sounded strong with no sign of low idle after letting off throttle. Hoping it fixed it. The dealer said they had 18 hours into it and actually flew the guy from California out to diagnose. He said they have been dealing with a lot of these in California for this issue. All my paperwork says is they performed throttle body cleaning, synced them and performed mass airflow adjustment.
My service guy did say over the phone that they had to go into the throttle body parts and adjust parts that Ducati says should never be touched (even by dealer). He didn't explain further.
If anyone is being stalled by the dealer, I have the guys name that wa my SAM (service area manager) from Ducati and he is aware of the issues with the 950's. I don't know if he covers the entire US, but I can get you his name. At least be a starting point. Just PM me if you need the name.
More or less the same story for me. Cleaned, synced, and the tech got authorization from Ducati to do a bit of tuning.

I've been on mine every day since Tuesday and it's been pretty much flawless.
 

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Good to hear there is a solution to this! I have not had any issues with idle but I did have a couple flame outs if say the bike is not fully warmed up and you rev it a bit. After the bike is fulled warmed up I have never had an issue other then the throttle being really soft off idle as mentioned in previous posts here. Going to keep an eye on it for sure....
 

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Was able to ride the bike yesterday for the first time since I got it back (22 days ago). I left and temperature outside was 27 degrees. Bike ran well and never stalled. I didn't drop below about 1350 rpm's when I pulled in the clutch. I tried a couple of things to get it to stall and it didn't. Besides freezing my ass off, ride went well. Left work and and it was about 65 degrees out. Bike ran well again and bike never dropped below about 1320 rpm's. Again, tried to get it to stall in places that it did before. I was watching the idle at stop lights and it stayed constand and didn't flutter up and down. Take off was a little easier as I didn't have to rev it up so high to get going.
So I would say it is fixed, but will give it a few more rides to fully trust in it. I'll update if anything goes wrong.
 

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So, I got the bike back from my dealer with an "update." The bike now stalls frequently. If you pull in the clutch when the revs are above say 4-5k the engine just stalls. The only way to keep it stalling coming to a light is to let the revs drop really low before you pull in the clutch. Obviously, this is totally unacceptable, as it stalled about 5-6 times on me yesterday and then gave me a hard time restarting each time. Also, when I stopped for fuel it gave me a hard time restarting. Is anyone else experiencing this. The dealer is getting a call today. Surprisingly, they are actually open on Mondays.
Having major issues with mine as well. Does not idle correctly, cuts off between shifts and will not restart. Very dangerous. The dealer told me it was bad fuel? Have another Ducati that we fill up at the same fuel stations at the same time... No issues with other duc. They then said they reloaded software... ran great for about 30 miles then same thing. From doing some research it appears riders all over the world having same problem.... Gonna have to chose a legal remedy I suspect...
 

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Discussion Starter #79
There is a known fix for this and Ducati North America is well aware of the fix. I suggest your dealer contact the Ducati rep and get your bike operating properly.
 

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There is a known fix for this and Ducati North America is well aware of the fix. I suggest your dealer contact the Ducati rep and get your bike operating properly.

Totally agree. Got mine back after service last weak and as suspected the anti-corrosion material had gummed up the throttle bodies (not to be taken literally as I didn't see it for myself). Rode the bike last week and in the 30+ mile ride it never felt crisper so this is a good sign. More testing when it gets a little water, but I think this is promising.
 
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