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2019 950 Stalling issues

64786 Views 290 Replies 58 Participants Last post by  Noizz
So, I got the bike back from my dealer with an "update." The bike now stalls frequently. If you pull in the clutch when the revs are above say 4-5k the engine just stalls. The only way to keep it stalling coming to a light is to let the revs drop really low before you pull in the clutch. Obviously, this is totally unacceptable, as it stalled about 5-6 times on me yesterday and then gave me a hard time restarting each time. Also, when I stopped for fuel it gave me a hard time restarting. Is anyone else experiencing this. The dealer is getting a call today. Surprisingly, they are actually open on Mondays.
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I always use 91 unleaded and located in Northern California
And What is the ethanol percentence in that?
And What is the ethanol percentence in that?
In California, we're about 10% by volume.
In California, we're about 10% by volume.
Aren’t the pumps in the US marked with the max ethanol for each quality? From what the internet have told me you have both E10 and E15 in the US. Hypermotard is not speced for E15. From the forums on the internet and other social media, this problem seems to be super common in US compared to the rest of the world. If your pumps are not marked with ethanol it seems impossible to know what fuel you are using.

side note. In the EU we had both E5 and E10 of the same quality of gasoline ie 95 octane. It is different from country to country.
Indeed. The UK hyper forum has not a single report of this issue.

Year 2020 have different parts numbers according to Ducati parts catalog.

EU(Sweden) 58612701C
USA. 58612711C
Damn, this makes me really worried about buying a HM950SP...

Have any of you guys filed a claim with NHSTA? If I owned a bike, I would file this so it catches Ducati's attention to get this resolved.
I filed a safety complaint a couple weeks ago...maybe it will help with a possible recall?
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Got my bike back today! Only had the afternoon to test but it seems to run better than new, will see how it holds up as a fix, for anyone interested here is everything they did for mine if you are in a similar situation.

disassembled unit
Removed body work
Removed fuel tank
Disassembled fuel tank and reassembled new fuel tank with new fuel pump
Removed unit air box and disassembled/ removed throttle bodies
Cleaned throttle bodies
Installed new fuel line
Reassembled air box and installed in unit
Installed fuel tank
Installed body work
Reset a/f parameters
Performed MAF adjustment/unit passed

hope this helps others and hope this fixes it for good for mine, love the bike
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Got my bike back today! Only had the afternoon to test but it seems to run better than new, will see how it holds up as a fix, for anyone interested here is everything they did for mine if you are in a similar situation.

disassembled unit
Removed body work
Removed fuel tank
Disassembled fuel tank and reassembled new fuel tank with new fuel pump
Removed unit air box and disassembled/ removed throttle bodies
Cleaned throttle bodies
Installed new fuel line
Reassembled air box and installed in unit
Installed fuel tank
Installed body work
Reset a/f parameters
Performed MAF adjustment/unit passed

hope this helps others and hope this fixes it for good for mine, love the bike
So have ridden maybe 300 miles since I’ve gotten the bike back and have had it stall while pulling in the clutch while riding twice and one instance of it revving very low (like 500 instead of 1200-1300) when starting up, when this happens it will die as soon as I touch the throttle and then normally goes back to normal after I start it again. So yeah not sure if I’m just very unlucky, or they didn’t quite get everything cleaned out right or what it is but need to call the dealer tomorrow and see what they suggest. I filed a report with the ntsb as well for the engine shutting off when riding because that’s definitely a safety issue. I’ll keep everyone updated here as I get any new information but hoping no one else has my bad luck
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It sounds like a lot of people have had this issue. Perhaps still a low percentage of bikes, but still too many and that really is a serious safety issue.
FWIW some strategies for those having this as a recurring issue...

I had this issue early on and have not had it for over 10K miles since a throttle body and injector cleaning. Same original tank on my 2019 SP.

Fill the tank to the top after each ride. I think having the fuel volume at max capacity dilutes whatever junk may get dissolved.

Add a fuel additive to combat the ethanol in your fuel. Something that increases lubricity with TC-W3 such as


I use this in a 4 gallons of gas to 1 ounce of oil in the fuel mix. Basically I add one ounce of the stuff to the tank every time I fill it up.


The problem has not come back even with the original tank.

Not sure if those two actions help, purely speculation my anecdotal case study.
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FWIW some strategies for those having this as a recurring issue...

I had this issue early on and have not had it for over 10K miles since a throttle body and injector cleaning. Same original tank on my 2019 SP.

Fill the tank to the top after each ride. I think having the fuel volume at max capacity dilutes whatever junk may get dissolved.

Add a fuel additive to combat the ethanol in your fuel. Something that increases lubricity with TC-W3 such as


I use this in a 4 gallons of gas to 1 ounce of oil in the fuel mix. Basically I add one ounce of the stuff to the tank every time I fill it up.


The problem has not come back even with the original tank.

Not sure if those two actions help, purely speculation my anecdotal case study.
thank you for the advice! I have noticed the same that when the fuel is low the issue becomes more frequent, I may give that additive a try but first want to see what the dealer can do, would hate to add that to the fuel and then they blame that on the reason for the issue
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Indeed. The UK hyper forum has not a single report of this issue.

There are lots of cases of it in the Uk as well where mine was but ducati Uk refuse to even acknowledge the problem and as as the majority of bikes in the Uk are on pcp the temporary owners of said motorcycle just chopped the bike in for another or ignored the issue. I was one of only 5% of people in the Uk to actually buy and own my hypermotard according to the dealer so for unlucky people like me that purchased the bike outright it’s not good news as even the new models are still running the same components that fail.
It really disgusted me the way I was spoken to by Ducati Uk… it was almost as if the fault was my problem and all they could do was offer to buy the bike from me and sell me another new one of which I declined.
I’m not trying to be a harbinger of death to hypermotard owners but just want to make you all aware that after multiple breakdowns and new parts the bike was never fixed.
I couldn’t bring myself to sell it privately to someone as this would have been immoral.
That’s how disgusted I felt by the whole situation.
Cheers
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There are lots of cases of it in the Uk as well where mine was but ducati Uk refuse to even acknowledge the problem and as as the majority of bikes in the Uk are on pcp the temporary owners of said motorcycle just chopped the bike in for another or ignored the issue. I was one of only 5% of people in the Uk to actually buy and own my hypermotard according to the dealer so for unlucky people like me that purchased the bike outright it’s not good news as even the new models are still running the same components that fail.
It really disgusted me the way I was spoken to by Ducati Uk… it was almost as if the fault was my problem and all they could do was offer to buy the bike from me and sell me another new one of which I declined.
I’m not trying to be a harbinger of death to hypermotard owners but just want to make you all aware that after multiple breakdowns and new parts the bike was never fixed.
I couldn’t bring myself to sell it privately to someone as this would have been immoral.
That’s how disgusted I felt by the whole situation.
Cheers
I had the same dilemma. Sold it to a dealer vs private sale for the same reason. Motorcycling is dangerous enough, no need to make is more so.
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I would pay a few hundred more for a metal gas tank. Such an awesome bike. This issue is the only thing keeping me from buying one.
FWIW some strategies for those having this as a recurring issue...

I had this issue early on and have not had it for over 10K miles since a throttle body and injector cleaning. Same original tank on my 2019 SP.

Fill the tank to the top after each ride. I think having the fuel volume at max capacity dilutes whatever junk may get dissolved.

Add a fuel additive to combat the ethanol in your fuel. Something that increases lubricity with TC-W3 such as


I use this in a 4 gallons of gas to 1 ounce of oil in the fuel mix. Basically I add one ounce of the stuff to the tank every time I fill it up.


The problem has not come back even with the original tank.

Not sure if those two actions help, purely speculation my anecdotal case study.
Genius! I will be trying some Lucas Oil stuff and hope for results like yours. Selling this bike, or not buying it in the first place, not an option. Nothing like a Hyper!
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My 2020 SP is now it's fully not-starting after sitting around for a month 🤬 fresh battery, fresh fuel, etc. less than 1k miles.

(Also my start switch is now intermittent 🤬🤬)

My 2019 not-SP Hyper was one of the original bikes they discovered this issue on and after too many stalls I lost confidence in the bike. After it was fixed (which took months) I traded it for the 2020 SP.

This is my last Ducati. Never again. I love the bike but the same failure on two machines without a proper recall means I have even less confidence in the brand than the bike.

Incidentally I bought a BMW GS around the same time and it has never even blinked - it has 20k miles to the Duc's 1000 because I can actually ride it!

BMW preemptively recalled and replaced/upgraded the brakes to a remove due to a potential for weeping on their calipers. Dealing with Ducati has been a shocking experience by comparison.
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Man, sorry you are experiencing that, can understand how that would sour you on the brand, you certainly aren't alone in your frustration with what is supposed to be Ducati's most fun bike. I do hope they get that sorted, at a minimum acknowledge the issue and recall that series of bikes. Two in a row? That just sucks.
My 2020 SP is now it's fully not-starting after sitting around for a month 🤬 fresh battery, fresh fuel, etc. less than 1k miles.

(Also my start switch is now intermittent 🤬🤬)

My 2019 not-SP Hyper was one of the original bikes they discovered this issue on and after too many stalls I lost confidence in the bike. After it was fixed (which took months) I traded it for the 2020 SP.

This is my last Ducati. Never again. I love the bike but the same failure on two machines without a proper recall means I have even less confidence in the brand than the bike.

Incidentally I bought a BMW GS around the same time and it has never even blinked - it has 20k miles to the Duc's 1000 because I can actually ride it!

BMW preemptively recalled and replaced/upgraded the brakes to a remove due to a potential for weeping on their calipers. Dealing with Ducati has been a shocking experience by comparison.
The same outcome as me then as I ended up getting rid of the bike due to the disgusting level of customer service or lack of should
I say.
Can’t believe this has not warranted a recall yet as it was dangerous on my bike
Well shit, looks like it's my turn now. 2019 HM 950: runs like shit when cold (erratic idle, almost dies when giving throttle), stalls when clutch lever pulled in, and hard starting once it's warmed up. Still under warranty for a few months, taking to the shop next week.
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Well shit, looks like it's my turn now. 2019 HM 950: runs like shit when cold (erratic idle, almost dies when giving throttle), stalls when clutch lever pulled in, and hard starting once it's warmed up. Still under warranty for a few months, taking to the shop next week.
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