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In California, we're about 10% by volume.
Aren’t the pumps in the US marked with the max ethanol for each quality? From what the internet have told me you have both E10 and E15 in the US. Hypermotard is not speced for E15. From the forums on the internet and other social media, this problem seems to be super common in US compared to the rest of the world. If your pumps are not marked with ethanol it seems impossible to know what fuel you are using.

side note. In the EU we had both E5 and E10 of the same quality of gasoline ie 95 octane. It is different from country to country.
 

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Got my bike back today! Only had the afternoon to test but it seems to run better than new, will see how it holds up as a fix, for anyone interested here is everything they did for mine if you are in a similar situation.

disassembled unit
Removed body work
Removed fuel tank
Disassembled fuel tank and reassembled new fuel tank with new fuel pump
Removed unit air box and disassembled/ removed throttle bodies
Cleaned throttle bodies
Installed new fuel line
Reassembled air box and installed in unit
Installed fuel tank
Installed body work
Reset a/f parameters
Performed MAF adjustment/unit passed

hope this helps others and hope this fixes it for good for mine, love the bike
 

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Got my bike back today! Only had the afternoon to test but it seems to run better than new, will see how it holds up as a fix, for anyone interested here is everything they did for mine if you are in a similar situation.

disassembled unit
Removed body work
Removed fuel tank
Disassembled fuel tank and reassembled new fuel tank with new fuel pump
Removed unit air box and disassembled/ removed throttle bodies
Cleaned throttle bodies
Installed new fuel line
Reassembled air box and installed in unit
Installed fuel tank
Installed body work
Reset a/f parameters
Performed MAF adjustment/unit passed

hope this helps others and hope this fixes it for good for mine, love the bike
So have ridden maybe 300 miles since I’ve gotten the bike back and have had it stall while pulling in the clutch while riding twice and one instance of it revving very low (like 500 instead of 1200-1300) when starting up, when this happens it will die as soon as I touch the throttle and then normally goes back to normal after I start it again. So yeah not sure if I’m just very unlucky, or they didn’t quite get everything cleaned out right or what it is but need to call the dealer tomorrow and see what they suggest. I filed a report with the ntsb as well for the engine shutting off when riding because that’s definitely a safety issue. I’ll keep everyone updated here as I get any new information but hoping no one else has my bad luck
 

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It sounds like a lot of people have had this issue. Perhaps still a low percentage of bikes, but still too many and that really is a serious safety issue.
 

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FWIW some strategies for those having this as a recurring issue...

I had this issue early on and have not had it for over 10K miles since a throttle body and injector cleaning. Same original tank on my 2019 SP.

Fill the tank to the top after each ride. I think having the fuel volume at max capacity dilutes whatever junk may get dissolved.

Add a fuel additive to combat the ethanol in your fuel. Something that increases lubricity with TC-W3 such as


I use this in a 4 gallons of gas to 1 ounce of oil in the fuel mix. Basically I add one ounce of the stuff to the tank every time I fill it up.


The problem has not come back even with the original tank.

Not sure if those two actions help, purely speculation my anecdotal case study.
 

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FWIW some strategies for those having this as a recurring issue...

I had this issue early on and have not had it for over 10K miles since a throttle body and injector cleaning. Same original tank on my 2019 SP.

Fill the tank to the top after each ride. I think having the fuel volume at max capacity dilutes whatever junk may get dissolved.

Add a fuel additive to combat the ethanol in your fuel. Something that increases lubricity with TC-W3 such as


I use this in a 4 gallons of gas to 1 ounce of oil in the fuel mix. Basically I add one ounce of the stuff to the tank every time I fill it up.


The problem has not come back even with the original tank.

Not sure if those two actions help, purely speculation my anecdotal case study.
thank you for the advice! I have noticed the same that when the fuel is low the issue becomes more frequent, I may give that additive a try but first want to see what the dealer can do, would hate to add that to the fuel and then they blame that on the reason for the issue
 

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Indeed. The UK hyper forum has not a single report of this issue.

There are lots of cases of it in the Uk as well where mine was but ducati Uk refuse to even acknowledge the problem and as as the majority of bikes in the Uk are on pcp the temporary owners of said motorcycle just chopped the bike in for another or ignored the issue. I was one of only 5% of people in the Uk to actually buy and own my hypermotard according to the dealer so for unlucky people like me that purchased the bike outright it’s not good news as even the new models are still running the same components that fail.
It really disgusted me the way I was spoken to by Ducati Uk… it was almost as if the fault was my problem and all they could do was offer to buy the bike from me and sell me another new one of which I declined.
I’m not trying to be a harbinger of death to hypermotard owners but just want to make you all aware that after multiple breakdowns and new parts the bike was never fixed.
I couldn’t bring myself to sell it privately to someone as this would have been immoral.
That’s how disgusted I felt by the whole situation.
Cheers
 

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There are lots of cases of it in the Uk as well where mine was but ducati Uk refuse to even acknowledge the problem and as as the majority of bikes in the Uk are on pcp the temporary owners of said motorcycle just chopped the bike in for another or ignored the issue. I was one of only 5% of people in the Uk to actually buy and own my hypermotard according to the dealer so for unlucky people like me that purchased the bike outright it’s not good news as even the new models are still running the same components that fail.
It really disgusted me the way I was spoken to by Ducati Uk… it was almost as if the fault was my problem and all they could do was offer to buy the bike from me and sell me another new one of which I declined.
I’m not trying to be a harbinger of death to hypermotard owners but just want to make you all aware that after multiple breakdowns and new parts the bike was never fixed.
I couldn’t bring myself to sell it privately to someone as this would have been immoral.
That’s how disgusted I felt by the whole situation.
Cheers
I had the same dilemma. Sold it to a dealer vs private sale for the same reason. Motorcycling is dangerous enough, no need to make is more so.
 

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FWIW some strategies for those having this as a recurring issue...

I had this issue early on and have not had it for over 10K miles since a throttle body and injector cleaning. Same original tank on my 2019 SP.

Fill the tank to the top after each ride. I think having the fuel volume at max capacity dilutes whatever junk may get dissolved.

Add a fuel additive to combat the ethanol in your fuel. Something that increases lubricity with TC-W3 such as


I use this in a 4 gallons of gas to 1 ounce of oil in the fuel mix. Basically I add one ounce of the stuff to the tank every time I fill it up.


The problem has not come back even with the original tank.

Not sure if those two actions help, purely speculation my anecdotal case study.
Genius! I will be trying some Lucas Oil stuff and hope for results like yours. Selling this bike, or not buying it in the first place, not an option. Nothing like a Hyper!
 
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