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I started experiencing stalling on my 18 M821, however it is only when the engine is cold/not fully warmed up. Does this every morning leaving work like clock work, temps have been 55-64 degrees overnight with some mornings the seat covered in dew, other mornings its not. Stalls once, fires right back up when I hit the switch and runs fine. Hopefully this issue gets figured out. My dealer is too hard to get into so I haven't even bothered taking it in yet.

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Discussion Starter #22
I started experiencing stalling on my 18 M821, however it is only when the engine is cold/not fully warmed up. Does this every morning leaving work like clock work, temps have been 55-64 degrees overnight with some mornings the seat covered in dew, other mornings its not. Stalls once, fires right back up when I hit the switch and runs fine. Hopefully this issue gets figured out. My dealer is too hard to get into so I haven't even bothered taking it in yet.

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Mine stalls regardless of temperature and it's always garage overnight. If it was only stalling when it's cold, I would just let it warm up a little longer before riding and call it character. Unfortunately mine stalls under normal temp between 160-217.
 

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My 1260 MTS has now began stalling. same scenario, pull clutch and close throttle, hot or cold. Took to dealer who couldn't diagnose but charged me for that.
 

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Same issue on the same bike! Are you in NorCal as well? I think my dealer was telling me about your bike too. They took it apart and it spent 2 months in the shop and they cleaned the throttle body and put it back together and still the bike is stalling! Please DM me and keep me posted on this.
 

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Discussion Starter #25 (Edited)
Spent 3 more weeks at a different dealer with apparently no problem found, was charged again for labor to test ride. Got it back on Saturday and it stalled Tuesday night, as well as about an hour ago. It appeared to idle fine, stumbled, back to idle, then stalled.
 

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You poor bastard. This sucks. These damned computer controlled bikes ... I really don't like them. I honestly hope you get some kind of resolution in your favor on this issue. I read the whole thread up to this point, I feel bad for you. This kind of thing completely ruins the entire motorcycling experience, meanwhile you're still making payments on it and the insurance. I've read about so many mysterious problems with so many of the computer controlled motorcycles in the Ducati line up since I've become a member here (only five or so months so far). For as much money as Ducati charges for these modern motorcycles, there sure seems to be far too many mysterious "who knows?" problems with them. What a shame.

Give it back to the dealer, get a refund, try something else. Maybe a Yamaha, perhaps one of the ~FZ~ models.

Best of luck ....
 

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Discussion Starter #28
You poor bastard. This sucks. These damned computer controlled bikes ... I really don't like them. I honestly hope you get some kind of resolution in your favor on this issue. I read the whole thread up to this point, I feel bad for you. This kind of thing completely ruins the entire motorcycling experience, meanwhile you're still making payments on it and the insurance. I've read about so many mysterious problems with so many of the computer controlled motorcycles in the Ducati line up since I've become a member here (only five or so months so far). For as much money as Ducati charges for these modern motorcycles, there sure seems to be far too many mysterious "who knows?" problems with them. What a shame.

Give it back to the dealer, get a refund, try something else. Maybe a Yamaha, perhaps one of the ~FZ~ models.

Best of luck ....
I think returning it is the most likely solution since they don't seem to be able to fix it. I've owned an 848 that I rode to 30k miles before selling it, and that was a great experience. Outside of a dead R/R that was covered under recall, and a dead battery which could happen to every bike, there's been nothing outside regular maintenance. I've also owned a Super Tenere and rode that for 31k miles before selling it, 0 issues on that bike. I still think Ducati makes great bikes. As long as you don't have any issues with it, your overall experience will be good. The problem is that if you ever have a issue with how it runs, your local dealer's customer service could be hit and miss, and Ducati NA customer support is practically nonexistent. Sometimes you roll the dice and out of the thousands of good bikes out there, you happen to end up getting one of the bad ones. This particular experience has left a bad taste in my mouth, only because Ducati denies that there's a problem. Their reason is that they apparently aren't able to reproduce the stalling so to them there is no problem, but it's obvious there's a problem because there's video evidence. Without the videos, they would've been in complete denial that there was ever a problem. I'm still unsure why it's dragging out for this long. Whether it's because Ducati denies that there is a problem, or that they understand there is a problem but don't know what to do about it to fix it. To add insult to injury, I've been getting charged for the test ride and diagnostic labor charges because they haven't been able to find anything while test riding, which is complete BS.
 

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Discussion Starter #30
being charged in any way for any warranty concern is outrageous. have you rung the dna customer service dept to raise that issue?
Local dealer said to contact Ducati NA to ask them about being reimbursed. Ducati NA said to work it out with the dealer since they're the ones that charged me for labor.
This is the recurring theme.

I'm basically being forced to go down the route of lemon law to recover my cost because they're either not interested, or are unwilling to make it right. My only ask was to have my bike, which is still under warranty, to run like a newly purchased bike should, and they were unable to do that. I can understand being charged the first time because they couldn't reproduce the stalling and there was no video evidence, but to charge for labor when I bring it in with at least one new video each time? My options were to pay the diagnostic to release the bike, or refuse to pay and be charged for storage while it sits at the dealer. Neither sound like the right thing to do for a customer, and negatively impact my loyalty as a repeat customer. It really sucks to admit as a fan of Ducati and the bikes that they build, this may very well be my last Ducati.
 

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as a previously long time dealership mechanic, i can assure you that if they had the capacity to fix it, they would. but if there's nothing that they can do (ie, no support from ducati) - and certainly, even though we are now in the time of "ecu updates" they have no control over what that can entail - with the ecu being closed loop you can't do anything of any value to effect an ongoing change to how the bike runs.

we heard lots of "oh no, there's no problem" we it was pretty obvious to everyone there was a problem. but if the mechanics are not given any capacity to actually fix it, then they/you're screwed. they can't re-engineer a bike in a dealership workshop.
 

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Did you try the bike with the exhaust valve disconnected?

And if you open the gas cap right after you stop, is the tank under vacuum? (a whoosh sound would indicate the tank vent is plugged).
 

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Discussion Starter #33
Did you try the bike with the exhaust valve disconnected?

And if you open the gas cap right after you stop, is the tank under vacuum? (a whoosh sound would indicate the tank vent is plugged).
Didn't touch the exhaust valve due to warranty. Tank isn't under vacuum and the bike fires right up after stalling, so it's not likely a vacuum issue.
 

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In light of how your dealership has handled this by charging you for a diagnostic while the bike is under warranty and then to have Ducati NA essentially shrug their shoulders I would cut my losses and demand a total refund under the lemon law. I swore I wouldn't get a new Ducati after the shitty way they handled the expanding plastic tank issue but no other brand arouses the same motorcycle lust for me. I was looking to get an 821 but eventually got a 797 and it has been great. I figured the more simple and basic the bike the less could go wrong. Sometimes I think the factory releases new models without adequate road testing. I remember when the first Panigale came out the heat was so bad from the engine that they had to provide a new heat shield for the rear cylinder. You would think the factory testers would notice that.
 

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Did you check if the clutch cut off switch is firmly attached to the clutch master or working properly? If it wiggles then it may not be getting activated enough and the ECU sees you're in gear but does not see the clutch being in so it cuts the engine off. Just an idea.
 

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Read this whole thread and it made me wonder about the closing exhaust valve springs.
As I've just gone through changing a broken one on my ST3, I also discovered that they did a recall of the first ones because that exhaust spring wasn't strong enough to make the engine idle properly. I had stalling issues since owning the bike but now that I've replaced the broken spring I have a smooth running engine.
It's the pits having this kind of issue. I'd be throwing the bike back at them for sure. Hope you get a full refund.
And I won't be getting that model if I ever move sideways.
 

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Are you sure that the clutch isn’t dragging and you’re stalling the motor by applying the brakes ? A possibility.
 

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Discussion Starter #38
Clutch switch and wiring is nice and snug where it should be, so I don't think it could be that unless there's something going on with an intermittent electrical connection that I can't physically see.

The bike typically stalls while it's still rolling so that rules out clutch dragging.

At this point I'm just letting the lawyers hash out the details of the buyback... My only hope is they keep it and ride it regularly to figure out why it's stalling, but it's likely just going to end up in a crusher.

It was fun while it lasted but this is probably my last Ducati. It sounds like various people have had stalling issues across multiple bike models and engines for over a decade. Ducati has been either unwilling or unable to get it sorted out.
 
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