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Discussion Starter · #1 ·
Hi everyone,

I have a 2013 Pikes Peak with the Skyhook suspension. I bought the bike used and have always felt that the suspension is 'off', feels to hard in the rear. It seems the suspension softens or hardens but the rebound in the rear is pretty much non-existent. It's just super slow to rebound and hence I have the feeling that my suspension is too stiff... I weigh 165 and the sport map setup is simply impossible to ride.

Recently I rode a friends 2013 Pikes Peak and WHAT A DIFFERENCE. The suspension was like it should be... So I'm curious if anyone else has had issues with compression/rebound in the rear shock? Is there a history of the gas pressure decreasing? Don't know what's going on, but I've tried ALL variations to custom adjusting the settings with no avail.

Any help is appreciated!
 

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On my 2014 the bike been great everything works great but the gas guage. Shocks can be adjusted if you read the owners manual just take to get to know the bike
 

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Discussion Starter · #3 ·
I've went through ALL the menu options for adjusting such as pre-load, etc. I can adjust the rear compression dampening just fine. The issue is that the rear pre-load does not change and is super 'slow'...

I was just curious if anyone else had this issue. The mechanic thinks something is wrong with the rear shock. Guess we'll find out.
 

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Have your dealer check the suspension ecu out. We bought a '14 and it was hard as a rock, had the suspension checked under warranty, and sure enough, they replaced the computer, and its perfect. I weigh about 155-160 with shorts on, probably about 165+ with gear on. Get is checked out, it should work as good as the pikes you rode.

Good luck,
 

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The issue is that the rear pre-load does not change and is super 'slow'..

When you change the pre-load you should hear the servo motor making the adjustment. Did it with the engine off.

How many km on it? Mine has 48,000km and the suspension shop says it's probably ready for a service/rebuild.


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Discussion Starter · #6 ·
Yup, definitely can hear the servo motor. The bike does soften and stiffen, it's just that the rear compression dampening does not change. It simply stays super sluggish...
 

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44,000 Ks here

When you change the pre-load you should hear the servo motor making the adjustment. Did it with the engine off.

How many km on it? Mine has 48,000km and the suspension shop says it's probably ready for a service/rebuild.


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I have 44000 on mine and I'm looking for some one who can rebuild/service these rear shocks, any info?
 

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I have 44000 on mine and I'm looking for some one who can rebuild/service these rear shocks, any info?
Interested in any answers to this too, my 2013 is fast approaching 50,000 miles. Who has experience rebuilding Skyhook components?
 

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A bit of an old thread, I see. I did search around for a shop that would rebuild the Skyhook suspension. The forks are easiest since and would just need new oil, seals, and bushings. For the rear shock, Racetech in California has been known to rebuild it. My 2013 GT is at 95k miles, but most of those miles were by the previous owner. The Skyhook system has been doing well since I bought it and continues to do so. I have all the settings where I like them but would send the shock in for rebuild once the need arises.
 

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Hi there.

I reopen this message.

I have my PP 2013 (bought new) with this problem, 8 years old and 42,000 km.

The bike changes the preload (you can hear the pump and the bike goes up and down perfectly), the bike works well and cushions, but the rebound is terribly slow, as if in a traditional suspension you were to push the rebound to the maximum and it would not recover.

I thought it could be from some bearing, but the sinking is smooth and without problems, but not the recovery.

The bike does not have an error code.

This weekend with my wife has been worse. With one person alone it "seems" that it is going very hard, but with 2 the rebound is zero, even putting the position "soft" and the bike is unbearable with two and with many jumps (that never happened).

The shock absorber does not leak and when the bike is turned off everything hardens normally.

It makes me think that it may be the shock absorber, but before going to the official service and putting a new one (more than € 2000) I wanted to know if you know someone reliable in Europe who can repair with warranty (Sachs told me no).

If you have all the official reviews, does Ducati make some kind of commercial deference by picking up the damaged one?

Could it be a switchboard or a sensor? The strange thing is that it does not give any failure.

Those of you who had this problem, how did you solve it?


Thanks for your help.
 

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Hi there.

I reopen this message.

I have my PP 2013 (bought new) with this problem, 8 years old and 42,000 km.

The bike changes the preload (you can hear the pump and the bike goes up and down perfectly), the bike works well and cushions, but the rebound is terribly slow, as if in a traditional suspension you were to push the rebound to the maximum and it would not recover.

I thought it could be from some bearing, but the sinking is smooth and without problems, but not the recovery.

The bike does not have an error code.

This weekend with my wife has been worse. With one person alone it "seems" that it is going very hard, but with 2 the rebound is zero, even putting the position "soft" and the bike is unbearable with two and with many jumps (that never happened).

The shock absorber does not leak and when the bike is turned off everything hardens normally.

It makes me think that it may be the shock absorber, but before going to the official service and putting a new one (more than € 2000) I wanted to know if you know someone reliable in Europe who can repair with warranty (Sachs told me no).

If you have all the official reviews, does Ducati make some kind of commercial deference by picking up the damaged one?

Could it be a switchboard or a sensor? The strange thing is that it does not give any failure.

Those of you who had this problem, how did you solve it?


Thanks for your help.
Can someone help me please?

Thanks
 

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Don't you have a local suspension or Ducati specialist you can take it to and get them to investigate?
Thank you very much for your answer @Siddo

I have the dealership 300 km from my house (I have to take the motorcycle on the trailer and come), and I want to take it taking advantage of the Desmo service, but it seems that some colleague had the same thing and I would like to know how it was solved.

As the fault light comes on, I understand that it will be a shock absorber, but it is a very expensive repair (about € 2,500 in Spain) or perhaps I am unnecessarily worried because it could be a sensor, or a swingarm bearing problem ... but I'm afraid the dealer is going to want to sell me a new shock yes or yes.

I would also like to know if perhaps Ducati, with all the official maintenance, can make some kind of "commercial deference" with this expensive piece, or what options there are in case you don't want to put a new shock absorber.

I have contacted Sachs after-sales in Europe and they do not repair them, but there are no replacement parts either.

The truth is that I love my bike, it is very little seen, it is very light, manageable and the only Pikes Peak with forged wheels and active suspensions and I want to keep it, but it seems excessive to have to replace the shock absorber with so few km.


Thanks and greetings from Spain.
 

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I know what you mean. I try to avoid the main dealer whenever I can.
I used independent suspension specialist to set mine up and would contact them if mine was faulty.
If they couldn't fix it, I'd get a used one. Failing that, I'd just swap it out for a standard non Skyhook shock.

There's a thread here that may be worth a read, though it's in English: Skyhook Suspension.

Just had a great tour through Spain in September: Pamplona, Albarracin, Girona, Osma de Burgo, Requena, Huesca, Salou.

Good luck.
 

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I know what you mean. I try to avoid the main dealer whenever I can.
I used independent suspension specialist to set mine up and would contact them if mine was faulty.
If they couldn't fix it, I'd get a used one. Failing that, I'd just swap it out for a standard non Skyhook shock.

There's a thread here that may be worth a read, though it's in English: Skyhook Suspension.

Just had a great tour through Spain in September: Pamplona, Albarracin, Girona, Osma de Burgo, Requena, Huesca, Salou.

Good luck.
Thank you very much, although my google search already led me to that information, but I have not made anything clear.

Excellent route you did !!!. I live in Andalusia, in case you need information on routes on another occasion.

Sincerely.
 

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Thank you very much, although my google search already led me to that information, but I have not made anything clear.

Excellent route you did !!!. I live in Andalusia, in case you need information on routes on another occasion.

Sincerely.
You're describing what a worn shock does. You have 42k km on the shock, it was worn out a long time ago.

Suspensions are wear items, just like tires and chains. The fluid degrades over time and loses it's lubricating and hydraulic properties. If it gets bad enough the internal bushing wear out and the shock body is scored (especially on these aluminum ones) and they can't be rebuilt.

They need to be serviced or replaced regularly. There's nothing "wrong" with it wearing out, and Ducati has no responsibility to assist you with it. Ducati's only 'crime' is to source the suspension from Sachs (vs. KYB or Ohlins etc) which are difficult to repair and rebuild.

If you can't find a suspension shop (not the dealership!) to help you, then replacement with a new unit might be your best option.
 
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