Okay guys... I got the hole in my radiator in the upper left corner, like a lot of people. However, I was 2 months out of warranty. I called the local dealer, Moto Forza, here in north San Diego County. They told me that if I brought it in it would be $1000 to replace the radiator. I called DNA and they told me they would notify the regional rep and that I needed to take it in for an inspection. I got a call 5 days later that the radiator had been replaced under warranty... NICE!!
I went in today to pick up the bike. The service manager, Tim, told me that there was a small charge for labor to remove my frame sliders!!!! What BS!!! $25 to remove my frame sliders!?!?! I have never been charged to have them removed. Is the economy that bad? Tim told me "it is what it is". So I went inside to talk to the "boss". What a joke this guy is. I have never been treated with such disdain and disrespect from anyone before in my life. I though I had finally found a legit dealer. I guess they don't exist!!! I did try to call DNA while I was there but I had to leave a voicemail.
When I tried to load the bike into my truck it wouldn't even start (Which I thought was a dead battery, still won't start after a full charging). When I asked Tim's help he acted like I was bothering him. I know there is a lot of perople out there that used to think the world of this place and I WAS one of them. Moto Forza just lost a customer!!!
Rant over....
My points...
1. Ducati will fix the radiator
2. Stay away from Moto Forza
I went in today to pick up the bike. The service manager, Tim, told me that there was a small charge for labor to remove my frame sliders!!!! What BS!!! $25 to remove my frame sliders!?!?! I have never been charged to have them removed. Is the economy that bad? Tim told me "it is what it is". So I went inside to talk to the "boss". What a joke this guy is. I have never been treated with such disdain and disrespect from anyone before in my life. I though I had finally found a legit dealer. I guess they don't exist!!! I did try to call DNA while I was there but I had to leave a voicemail.
When I tried to load the bike into my truck it wouldn't even start (Which I thought was a dead battery, still won't start after a full charging). When I asked Tim's help he acted like I was bothering him. I know there is a lot of perople out there that used to think the world of this place and I WAS one of them. Moto Forza just lost a customer!!!
Rant over....
My points...
1. Ducati will fix the radiator
2. Stay away from Moto Forza