|Topic Review (Newest First)|
|Jun 23rd, 2016 1:57 pm|
Originally Posted by Focker View Post
I was certainly sensitive to Gavatron1's situation. To have someone sour on the schools, well, I take everything about the school personally, in all 18 countries we have run. Evolving the schools, delivering better and better service, figuring out more ways to coach through the problems riders have is an ongoing and ever evolving process. I used to think I knew something about riding but some of the stuff we've discovered over the past couple of years makes me think I've only scratched the surface.
It was pleasing to me that we were able to remedy Gavatron1's situation and that is what I expect from our organization. In the end, it is all about the rider training although I'm not above apologizing for administrative F ups.
I've been very proud of the results the Australian branch has produced under Stever Brouggy's direction and in those 20 years of association there have been very few complaints. Once again, no way would CSS Australia survived if there had been.
|Jan 1st, 2016 3:31 pm|
|CBR_PC||I was fortunate enough to get a Level 1 booking back in November thanks to a cancellation. I would thoroughly recommend this course. I found it was professionally run and I certainly learned a lot of good information that I use every time I ride my bike. Will do Level 2 when it comes back to Auckland later in the year.|
|Jan 1st, 2016 2:54 pm|
I also feel it is unfortunate what you had to go through and I am happy for you that it was rectified through the school.
On the other hand, I hope this thread does not deter others from attending California Superbike School. I have attended 4 days of the school over the past two years and have nothing but good things to say about the school all around. Everyone will have their experiences and unfortunately you got stuck with a bad one. This should not take away from the greatness of the learning and skills this school pours out to their students.
The situation was handled by Keith Code, who ultimately is the backbone of this school. It was an unfortunate short lived experience for the OP but I don't feel it is fair for others to not take the journey based on one persons unfortunate experience.
|Dec 27th, 2015 4:02 pm|
|RockAZ||Glad it worked out financially for you, and I realize there might have been some complications with the employment opportunity with this group that has left you feeling less than satisfied with the whole experience. Hope you find the track day school you are looking for, but here is my unbiased two cents - the original California Superbike School out of California is a brilliant program, whether on the road or their home base. Take what you have bitterly learned about the arrangements and take that to the next school to make sure you are buying into a quality situation that meets your need. And also make sure you have a bike ready to go once you commit because when you get down to it, that is where the troubles started for you.|
|Dec 27th, 2015 12:59 pm|
Received money transfer into my bank account just prior to Christmas. My plan now is to send a file to Keith containing all email correspondence from both myself and the muppets at California Superbike School Australia.
Then it is fully transparent and they can do what they will with the information. I on the other hand will now move on from this experience without ever dealing with this business again!
I am now looking for any recommendation from anyone that has trained with other advanced schools? I would still like to develop my skills for both track and road.
Thank you in advance.
|Dec 11th, 2015 3:35 am|
Originally Posted by cb4265 View Post
|Dec 11th, 2015 2:34 am|
Has this situation had any closure?
|Nov 26th, 2015 11:24 am|
File a chargeback on your credit card and tell them to buzz off. Buncha lowlives. I will be contacting them myself and giving them a piece of my mind. They will never see a penny from me.
|Nov 26th, 2015 9:56 am|
Originally Posted by Gavatron1 View Post
|Nov 26th, 2015 4:12 am|
I received a basic email from one of the internal staff late last week from California Superbike School. It asked for my banking details for reimbursement of my $575.
A few days later, Keith emailed to say he had been involved. He had asked the Australian school about the incident and was told a whole new different story. He said in his opinion via history, normally one or both sides are not telling the truth. In any case he confirmed he knew of the offer to refund my money and that was then the deal.
I hope I have managed to expose the Australian division to Keith to at least have him looking out for future behaviours. To anyone else looking at the Australian division of California Superbike School, it is a very good corse.
However please make sure you understand that the individual running the day is driven by ego, greed and money. A dangerous combination in business based on my experience.
I am yet to see any money transfer. Once received I shall send notification on this thread.
I am thinking I should withdraw my job application to the school also.....
In other news I have purchase the last 2014 Ducati Multistrada Pikes Peak in Australia. Gone is my ambition for track days. I plan on longer rides with a bike that will hopefully offer me everything I need.
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