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Oct 2nd, 2007, 8:29 pm
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#1 (permalink)
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Senior Member
Join Date: Sep 2007
Location: West Covina, CA, USA
Posts: 3,750
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GOOD NEWS!! GOOD NEWS!! for OHLINS shock owners!!
 RE: (Lets talk about Frikkin' OHLINS!!!) thread by AZ_Scott
For "S" owners with Ohlins shock that have the plastic jam nut below
the metal one, you now have 2 options. Option #1 first leave it alone, and if
the shock gives you a problem, IT IS a Ducati problem, because Ducati had
Ohlins make the shock to THEIR specifications, and so it will be covered
by your warrantee, providing your in the bike's warrantee period. Option #2
Ohlins USA, is AWARE of the problem, and they want to help! if you send
them your shock, (you pay for shipping) and $20.76, cost for the aluminum
ring, part #531-01 they will do all the repair labor for free, and send you
back your shock. As a bonus, if you tell Ohlins what model Ducati you have,
your weight, your skill level, they will for $89.99, install the correct spring
rate spring for you, just like a CUSTOM made shock.
West Coast riders, send your shock to Walt Schonauer, (Ohlins sales Rep)
12301 Mills Ave. #25 Chino, CA 91710 Tel. (951) 712-9463
East Coast riders, send the shock to Ohlins USA, Inc. 703-C
Old Spartanburg Rd. Hendersonsville, NC 28792 Tel. (828) 692-4525
So now we ALL know, Alex
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Oct 2nd, 2007, 8:35 pm
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#2 (permalink)
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Senior Member
Join Date: May 2007
Location: Venice, CA, USA
Posts: 231
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So if it is covered by warranty, won't Ducati replace the ring with the new alloy part from Ohlins? Or will they just put on another plastic ring?
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Oct 2nd, 2007, 9:17 pm
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#3 (permalink)
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Senior Member
Join Date: Jul 2007
Posts: 151
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Link please...
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Oct 2nd, 2007, 9:23 pm
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#4 (permalink)
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Senior Member
Join Date: Sep 2007
Location: West Covina, CA, USA
Posts: 3,750
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Ohhh, nothings wrong, nothing wrong.......
Ducati will warrantee the parts, or shock, if there IS a problem, remember,
MOST of us will probley not have a issue with the plastic lock ring.
If the plastic ring gets damaged, Ducati will most likely replace it
with another plastic ring, as they don't want to see this issue as a potential
BRAIN FART!! Alex
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Oct 2nd, 2007, 9:29 pm
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#5 (permalink)
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Senior Member
Join Date: Sep 2007
Location: West Covina, CA, USA
Posts: 3,750
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NO link
Quote:
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Originally Posted by slowpoke
Link please... 
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I got my info from the West Coast Ohlins sales rep, Walt Schonauer,
you can call him at (951) 712-9463
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Oct 3rd, 2007, 7:45 am
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#6 (permalink)
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Senior Member
Join Date: Aug 2007
Location: N. Virginia, , USA
Posts: 382
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Quote:
=08hyper As a bonus, if you tell Ohlins what model Ducati you have,
your weight, your skill level, they will for $89.99, install the correct spring
rate spring for you, just like a CUSTOM made shock.
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WOW...that is a deal right there folks. Good info!
Last edited by chris410; Oct 3rd, 2007 at 11:34 am.
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Oct 3rd, 2007, 10:03 am
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#7 (permalink)
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Lifetime Premium
Join Date: May 2007
Posts: 368
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I wonder if this offers extends to owners outside North America. Of course I'd be happy to pay for the overseas shipping. Not sure if I could have my bike out of action for more than a week though.
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Oct 3rd, 2007, 10:33 am
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#8 (permalink)
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Senior Member
Join Date: Aug 2007
Posts: 2,030
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You gotta love a 2 year factory warranty
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Oct 11th, 2007, 11:36 pm
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#9 (permalink)
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Junior Member
Join Date: Aug 2006
Location: Tucson, AZ, USA
Posts: 0
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Hmmmm.....
I missed this post the first time around...
I did, in fact, receive a warranty shock from Ducati. It arrived just a few days after I brought my original one in. It was a complete new shock, but it did have the same plastic ring as the OEM one, and that ring still started to distort when I adjusted the preload on it. I had to be extremely careful not to mess it up, and I still would not attempt to adjust it while it's mounted on the bike.
Quote:
if you send
them your shock, (you pay for shipping) and $20.76, cost for the aluminum
ring, part #531-01 they will do all the repair labor for free, and send you
back your shock.
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Now my question is, if you send your shock to these Ohlins distributors mentioned, will they in fact put an aluminum ring on it, and NOT another plastic ring? And are they aware that these newer OEM Ducati-spec Ohlins have a 52mm body on them, and not the usual 50mm they've used for the last 20 years?
I guess I can call them and find out for sure, but I was wondering if you had already asked them these questions and they knew for sure, or if they were just speculating like I did at first, when I thought I could use parts off some shocks I had in my shop...
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Oct 12th, 2007, 1:21 am
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#10 (permalink)
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Senior Member
Join Date: Sep 2007
Location: West Covina, CA, USA
Posts: 3,750
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Its Aluminum
Quote:
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Originally Posted by AZ_Scott
I missed this post the first time around...
I did, in fact, receive a warranty shock from Ducati. It arrived just a few days after I brought my original one in. It was a complete new shock, but it did have the same plastic ring as the OEM one, and that ring still started to distort when I adjusted the preload on it. I had to be extremely careful not to mess it up, and I still would not attempt to adjust it while it's mounted on the bike.
Now my question is, if you send your shock to these Ohlins distributors mentioned, will they in fact put an aluminum ring on it, and NOT another plastic ring? And are they aware that these newer OEM Ducati-spec Ohlins have a 52mm body on them, and not the usual 50mm they've used for the last 20 years?
I guess I can call them and find out for sure, but I was wondering if you had already asked them these questions and they knew for sure, or if they were just speculating like I did at first, when I thought I could use parts off some shocks I had in my shop...
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The replacement ring will be aluminum, I'm not sure about the shock body size, just
call Walt Schonauer my Ohlins sales rep. at 951-712-9463
P.S. I hope your feeling BETTER!! Alex
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