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Public Service Announcement - Racebolts.com
I recently had 2 problems with Racebolts.com / Titanium Performance LLC that I feel the need to share...
I placed an order on Aug 22, 2011 and, despite e-mails asking for a status update on my order, I did not receive anything until Sept 6, 2011, which I finally did receive an e-mail saying that they had shipped my order. Another week later I received my order. 3 weeks from order to receipt is not a crazy amount of time... slow sure, but not criminal so I let it go.
I then opened my order and realized that it was missing one of the items I ordered. The shipping invoice said that it shipped but it wasn't in the box. I e-mailed Racebolt.com/Titanium Performance LLC and after 18 days and tens of e-mails later I received NO response so I gave up. The part I was missing was only $3 so I ordered it elsewhere.
Fast forward to Dec 4, 2011 and I had to order something from them again since no one else had it in stock. Placed the order that same day. Nearly 2 months go by and numerous e-mails later, I finally got a response on January 25, 2012. I get an e-mail today Jan 29, 2012 saying that my order shipped.... I won't be holding my breathe of course.
God knows I won't be buying anything from them ever again. I hope you won't either.
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