Speedcell customer service...lack of - Ducati.ms

**TAftonomos** · Nov 5th, 2011, 8:54 pm

I sent my 3 times used Speedcell back to Josh Kaufman May 20th. per his request. The battery was stored on a dry shelf as he recommends, used to start a bike (stock 999) 3 times before I pulled it out to winterize the bike. Tried to start it this year when it warmed up enough to ride....nothing (DEAD).

Jun 20th I got an email from him that said he didn't forget about me, and he would be in touch.

I try to contact him once a week

Wont answer cell phone
Wont answer emails

Only been ~6 months now.

Buyer beware.

Joe-B · Nov 7th, 2011, 8:49 am

Did you call him? 512-743-9522. My track bike Speedcell is now 2 years old, so when it dies, I think I'll go to Shorai. I have a Shorai in my 1998 SS and it seems really light and well made.

NYSport · Nov 7th, 2011, 9:04 am

I have Antigravity batteries, probably as good as any light-weight battery and the customer service is excellent. Scott is very responsive and a pleasure to deal with.

TW

**TAftonomos** · Feb 8th, 2012, 7:26 pm

Shorai battery FTW.

Speedcell still won't answer emails/return calls. Deadbeat.

motogppress · Feb 9th, 2012, 2:24 am

i took the shorai 1 month ago for my race 999R and the battery is perfect, along with it i took the charger to have it always prepared!!!!!! Comunication is excelent, totally recomend it!!!!!!!!!

For the 999r it was recomended the lfx14a1 but they chancge it to the 18a because is difficult to start the engine in the morning!!!!!!!!!!

LeoLegend · Feb 9th, 2012, 10:01 am

I'm going Shorai for my next Bat