I got my '11 Multi right at the end of 2010, so the factory warranty expires in late Dec. this year. There's nothing out there for the time being that I'd consider replacing it with, though I admit the new water-cooled BMW GS will be something I'll take an interest in. The thought of owning any of these new bikes without a warranty is a scary one, and it appears I'll have this at least another year, so I'm considering the Ducati extended warranty.
Has anyone bought one, or have an opinion of them? I haven't looked at the details closely, but does it cover everything the original contractual warranty covers? What are you guys paying for them?
You put up with some bullshit for sure Duckhunter, hey i was just woundering why you didnt buy a secondhand motor of ebay, but a new beast is for sure a great deal for peace of mind.
We looked for a used engine with no luck....I had some trips planned that I may never get a chance to do due to some health concerns. I didn't feel like waiting several months, I lost 2 mos of prime riding weather due to the issue.
Even if I found a possible engine, it would be 3-4K installed and I still would have no warranty. We even suggested this to Western service, I was willing to take a salvage engine and if they got the bike running again I would forfeit the balance of the contract, they wouldn't even return my calls! I'm hoping to re-coup what I can from selling the parts, and have what I want so I can move on.
Has anyone bought one, or have an opinion of them? I haven't looked at the details closely, but does it cover everything the original contractual warranty covers? What are you guys paying for them?
Yes. My dealer informed me of the availability of one and after chatting w/ them about the potential cost of failure of some of the more technically advanced components of the motorcycle I took them up on the offer. It covers everything. It cost a grand. It is transferable.
I've used it once so far, saving me 2.5K in repair expense.
So, my 2 cents:
Get one (if you can find one) if you intend to keep the motorcycle.
I purchased an extended warranty from RPM. It was $1100 for 5 years, no deductible. I even got them to cover the electronic suspension in the front forks.
So far I used it to do my rear brake upgrade and saved about $3-400 already in my first month of ownership.
To answer you original question, from my personal experience be sure and do your homework on the Service Contracts available. Contact I have had with numerous dealers concerning my specific issue reflected that they are not all the same. Some offer very good services, however, please be aware that a "Service Contract" is NOT an "Extended Warranty" like that offered by the manufacturers. For persons buying motorcycles and transferring the contract, due diligence is necessary. There are many restrictions to these contracts that may void a claim such as in my case a previous accident, even though the product was purchased after the accident and all damage was repaired. Another common reason that they can be voided is if they can prove that the bike was used for competition or rental, this could include "Track Day" events, this may jeopardize a claim for mechanical failure in the future.
I found one dealer that I spoke with that was servicing a main bearing failure on a Ducati, when it was learned that the bike was at a "Track Day" event, the Service Contract provider voided the claim.
BTW, RPM was one of the products that I heard had a very good reputation and was well received by both dealerships & end users.
I hope my dilemma can share a little bit of light on the issue and help prevent a similar headache for others.
Just got a 2014 & got the extra Ducati extended warranty for 5 years so 7 years total with unlimited miles. I understand Ducati quit offering their own warranties for a while but now are back to offering their own again. I paid $2399 for the extra 5 years. Expensive but I figure with skyhook & amount of electronics it should pay for it's self. The other option was an aftermarket warranty which was cheaper but didn't cover fork seals. Plus I was nervous about aftermarket warranty because you never know what you get with those things.
I got the Ducati extended warranty & I was wondering if they mail you anything or is in the computer @ dealerships? Getting ready to ride down to Daytona for bike week & want to be covered. Thanks.
I got the Ducati extended warranty & I was wondering if they mail you anything or is in the computer @ dealerships? Getting ready to ride down to Daytona for bike week & want to be covered. Thanks.
You have a two year factory warranty at least. You are covered unless Ducati finds that you have used your L-Twin to power a Higgins-like craft to Daytona.
Ducati started selling their EverRed again recently but this time I was told they're using the same underwriter as Audi.
Their lifetime limits are a joke though:
So are the EverRed warranties back again?? Hope so, and I hope they are the same. I held off on getting the extended warranty on the '12, because at that time the dealer recommended the RPM warranty, which I didn't know much about. I've never had -any- problems getting things covered under the EverRed plans, even at different dealers, and even got about 2/3 of my money back when I cashed in the plan on my old '10 multi.
If they are back, I'm going to start shopping around.
Any idea on cost? I was almost ready to pull the trigger on a Western Service Contract but got cold feet about it. Glad I didn't after some horror stories I've read. I am happy to hear about EverRed. I have about a month left on my factory warranty. I will be calling my dealer tom for sure.
I have the 5-year plan with Western Service for my Hypermotard. Local dealers are saying great things about them. I might look into the Ever Red for my Multistrada for comparison.
I just bought a 2014 Multistrada GT from Munroe Motors in SF, Ca. This is my 3rd ducati I've bought from them.
They told me that Ducati did not offer a factory extended warranty. They offered me another warranty from a company I do not recall at the moment. It's cost was $1200 for 4 years post factory coverage.
Ducati ownership is WELL known to me and I have a 2008 1098s that is sitting in their shop, as we speak, getting worked on. (Leaking radiator) That bike has almost $10k in repairs since new. Luckily, most of that was under warranty.
I am VERY interested in an extended warranty for my heavily electronics laden Multistrada GT.
I just sent a screen shot and a text to my salesman at the stearlership of the everred website. Lets see what they say.
Audi just reinstated it, it'll likely cost more but he doesn't know, he'll get back to me with more details.
Hmmm....
I just called the 877 number from their website and it is definitely an Audi/Volkswagon type product that contracts with an outside provider: Fidelity insurance.
The person I spoke with asked for my automibile vin. I had to remind him that Ducati was a motorcycle.
Ducati Ever Red Products are administered by Fidelity Warranty Services, Inc. Florida License #60026. 500 Jim Moran Boulevard, Deerfield Beach, FL 33442.
I would shop around. When I was looking to buy an extended warranty for my Hypermotard, I called a number of Ducati dealers and found a big difference in the prices and requirements for the same plan (by Western Service Contract)
I spoke with my salesman today and he confirmed that the EverRed program is back. He is checking into prices for me. I am happy to hear this. I am not keen on third party warranties/service contracts. In my line of work, I deal with this all the time for work done for customers. Third party companies spend most of their time and effort making sure they don't pay out for repairs.
. In my line of work, I deal with this all the time for work done for customers. Third party companies spend most of their time and effort making sure they don't pay out for repairs.
and Ever red isnt a third party company? dealers wont be dealing directly w/ Ducati when making claims thus complicating things between customers expectations and dealers desire to perform as best as they should, albeit some better than others...
"djgarrett21 Looks like they are administered by Fidelity Warranty Services. Anyone have experience these these guys?"
what I am worried about is the price of the ever red program, i've heard 30-50% more than other companies?? gonna scare away some customers for sure...
I'm probably still going to go with Western Service. The service departments at the local dealers speak highly of them. On the other hand, they told me that the old Ever Red was a nightmare to deal with.
and to think that some of us were buying the (5yr?) EverRed warranty @ sub $1,000 a couple of years ago. is the current provider (Fidelity Warranty) higher rated than Wachovia (previous) or did the underwritten risk get riskier? Or is it simply marketing, demand-supply, or the dealer wanting to make a buck? $1,700? wow.
Here are the rates for the new Ducati Ever Red Extended Warranty. You can deduct 20% from the prices. 1 year $1422.00, 2 years $1738.00, 3 years $2100.00 and 4 years $2722.00. I also attached a brochure for you to look at.
REALLY?????? I would love to know the actual cost and what different dealers are marking up for profit.
When I got my 2014 in December my dealer said Ducati had just starting offering factory warranty again. I got extra 5 years for $2399 out the door. So I'm covered for 7 years unlimited miles. I think Audi buying Ducati was great to bring back factory options like financing & warranty. I am just Leary about aftermarket warranties.
FWIW I paid $800 for a 4 year "addition" to the 2 year factory warranty in 2011 for my Multi S touring. I haven't yet pulled the trigger on my '14 PP multi, but I'm shopping around.
My big reservation around these things are what they'll actually cover when it comes time to use the thing - I've heard horror stories of extended warranties not covering some claims for things, either completely or partially. That US warranty corp looks pretty comprehensive, but I'd still want some certainty around what they'r elike to deal with.
Has anyone use the "Rider Insurance" plan? This is what my dealer sent me:
I'd rather see a list of what's not covered than this... one big hole is the very limited verbiage around electrical, but it does appear to cover the motor which is the biggest cost risk.
These guys definitely don't cover damage related to belt failure... so basically they have an out for any engine failure that could remotely be caused by timing. Seems like an intended loophole that will allow them to squirm out of a LOT of warranty claims.
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