Quote:
Originally Posted by CBar
I read a few posts on a UK site about people having problems through the dealer, so they contacted Bimota directly. Both people had good service from a guy named Alessandro in Italy.
These were issues with newer bikes. I doubt Alessandro can help with the older model parts.
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The problem is worst the older the model, but the "new" models (2008 +) are not without difficulties in getting parts.
The last USA importer I guess did not do a very good job, and I guess BIMOTA Italy is importing into the USA themselves....at least this is what 2 different dealers told me.
It would be nice to be able to get parts from the local dealer....but the dealer network in the USA is shrinking in size.
Years ago I was told by a Honda motorcycle exec. that the USA only requires manufacturers to supply parts for only 10 years.....beyond that point it is not required so its up to the manufacturer to decide how long to make/supply parts.
BIMOTA has most of their parts made for them from suppliers all over Europe. It is normal for importers to go directly to the supplier to get parts when BIMOTA does not have them, but many suppliers stop making the parts shortly after the model is discontinued. BIMOTA makes so few copies of each model that its not cost effective for these suppliers to keep making and/or stocking parts for these bikes.
Getting a parts supplier to make replacement "old" parts usually requires a large "minimum order" of the part(s) to make the venture profitable, so unless an importer, dealer or owner can afford to buy 10-12 or more copies ( or meet the minimum order number) then the item is not made available.
BIMOTA parts do show up on Craigslist and other internet sites, but these are usually used parts and or parts from "parting out " a older bike. New parts are much harder to find.
This is not a new problem. Ive been riding BIMOTAs for 12 years and even in 1999/2000 it was hard to get parts for a new SB8R/SB8RS ( 2000 model bike). For example; I wanted to buy a full set of extra body work including the carbon parts and gas tank. It took over 2 years for my order to be filled....2 years....now thats not what I call good customer service....true story.....
Im not attempting to stir up trouble. Im just confused that even with new and improved ownership, the same old problems continue to haunt the brand.
Dont get me wrong here.....I plan to continue owning, riding, and buying BIMOTAs to slowly expand my collection, but the "BIMOTA Experience" is truely a unique one in motorcycling.
I was hoping that eventually BIMOTA might vastly improve parts service and availability. I have a part for a 2008 model that has been back ordered for over a year now. The last time I called the dealer, they told me that they no longer carry BIMOTA so they cannot help me get the part any more......
I guess I need to go through BIMOTA Italy directly .,.....