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Apr 20th, 2010, 4:54 pm
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#1 (permalink)
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Member
Join Date: Mar 2008
Location: Los Angeles, CA, USA
Posts: 45
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Bimota contact info for post sales inquiries
After approximately 120+ emails to info@bimotaamerica.com, info@bimota.it, the contact Bimota page on both Bimotaamerica.com and Bimota.it, I have a helpful contact for my dealer and myself.
He is very responsive.
ALESSANDRO MAZZACANO
Bimota SpA - Aftersales dpt
Via Giaccaglia 38
47900 Rimini - Italy -
Tel +39/ (0) 541 391 115
Fax +39/ (0) 541 307 429
alessandro.mazzacano@bimota.it
__________________

1997 Ducati 748 Biposto
2002 MV Agusta F4 750 EVO2 1+1
2009 Ducati 848 White
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Apr 20th, 2010, 6:35 pm
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#2 (permalink)
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Member
Join Date: Jan 2010
Location: Thousand Oaks, CA, USA
Posts: 51
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Thanks for the info. Hopefully I won't need it but if I do I am sure that you will have saved me much frustration.
Steve
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Apr 21st, 2010, 7:40 am
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#3 (permalink)
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Senior Member
Join Date: Aug 2007
Location: Pleasant Prairie, WI, USA
Posts: 610
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The so-called US Distributor, yes one exists, has done zero to prompt or support Bimota in the US. If I need any information or support, I go to my, Bob at Bimota Spirit. Sales in the US have been dismal because of this neglect. Perhaps Bimota in Italy doesn't care since European and other markets remain viable.
Pity. The CYCLE WORLD test placed Bimota in a position to sell a fair number of DB7s as a more unique, more 'street friendly' and (incredibly) less expensive alternative to the 1198/1098R. But they dropped the ball.
Oh well, now you know why they go out of business from time to time, great product, lousy sales and promotion. Dave
__________________
Time Wounds All Heels
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Apr 21st, 2010, 11:29 pm
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#4 (permalink)
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Member
Join Date: Mar 2008
Location: Los Angeles, CA, USA
Posts: 45
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You know what is sad? I don't believe they treat their EU counterparts much better. I sent an equal number of emails to the Bimota.it address with a return receipt on it and ZERO were even looked at.
I suspect that those in the EU would pick up a phone at that point and call and hopefully get a person on the other end. In addition their disty network might be integrated into the Bimota "Supply Chain".
We need some hotshot kid who is just graduating from Business School to take this on.
__________________

1997 Ducati 748 Biposto
2002 MV Agusta F4 750 EVO2 1+1
2009 Ducati 848 White
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Apr 22nd, 2010, 11:05 am
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#5 (permalink)
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Member
Join Date: Nov 2007
Location: Orlando, FL, USA
Posts: 53
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Marzocchi
I've received similar silence from Marzocchi IT & USA.
I've heard that when Euro folks vacation, which is twice as often as us, they turn off their email & voice mail, period. My business dealings with Euro auto companies supports this is true.
__________________
Duc
Vic
Fut
Suzy
Boomer
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Feb 27th, 2012, 1:50 pm
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#6 (permalink)
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Senior Member
Join Date: Oct 2006
Location: Fort Collins, CO, USA
Posts: 417
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Quote:
Originally Posted by citrusboy
After approximately 120+ emails to info@bimotaamerica.com, info@bimota.it, the contact Bimota page on both Bimotaamerica.com and Bimota.it, I have a helpful contact for my dealer and myself.
He is very responsive.
ALESSANDRO MAZZACANO
Bimota SpA - Aftersales dpt
Via Giaccaglia 38
47900 Rimini - Italy -
Tel +39/ (0) 541 391 115
Fax +39/ (0) 541 307 429
alessandro.mazzacano@bimota.it
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I realize it's been 2 years since you posted this up..but I just tried to email Alessandro and got an automated email reply back that his email address is no longer good.
Happen to have a current email address for him or someone else at Bimota?
--Sk
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Apr 28th, 2012, 3:58 pm
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#7 (permalink)
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Member
Join Date: Apr 2012
Location: Boyertown, PA, USA
Posts: 49
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Bimota US parts network is useless
__________________
Failure is not an option
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