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Old Sep 2nd, 2009, 11:57 am   #1 (permalink)
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Ducati MS E-mail page all messed up...

I can log in fine usually, but sometimes it just kinda craps out. Or I log in and one of the frames just doesn't work. Says something about "registering your product"?! Not sure if that's detailed enough here let me copy and paste the message it gives:

Username/Password Failure (A0001 NO login failed Key: Key N240082 email=it@verticalscope.com, Key for wrong host=(surgemail.verticalscope.com:67.228.42.8) key=(d2a9035e08d87b0300dc425b), try activate again
(surgemail.verticalscope.com:67.228.42.8) See misc/register in web admin tool - will work every third attempt )
Failed to Open 'INBOX'
While talking to your Mail server it stated
that you need to register it. It said:
'Key: Key N240082 email=it@verticalscope.com, Key for wrong host=(surgemail.verticalscope.com:67.228.42.8) key=(d2a9035e08d87b0300dc425b), try activate again (surgemail.verticalscope.com:67.228.42.8) See misc/register in web admin tool - will work every third attempt '

below that is says this:

You should talk to your system administrator about this as they will need to register the mail server.

This error screen will keep displaying now and again until the product has been registered.

SurgeMail is probably being used which is a Netwin product. Netwin's products can be purchased from the following URL: http://netwinsite.com/activate.htm#purchase
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Old Sep 2nd, 2009, 12:05 pm   #2 (permalink)
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I have reported it to the IT people and hope they get it cleared up soon, I am having the same problem.
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Old Sep 2nd, 2009, 12:22 pm   #3 (permalink)
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sweet thanks! I figured you were aware of it already but wasn't sure lol.
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-2000 748: ALMOST DONE!!! FINALLY!
-1982 Honda MB-5: Two stroke fury!
-1978 BMW R100/7: Classic
-1978 Yamaha XS500: Beater bike!
-1976 Honda CB750K: Cafe Racer project (on hold until the Duc is done!)
-1975 Norton Commando 850: All Original
-1948 Indian Chief....why do I keep on getting projects...
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Old Sep 5th, 2009, 9:12 am   #4 (permalink)
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Any word on the E-mail issue?
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Old Sep 5th, 2009, 10:49 am   #5 (permalink)
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So far no
I have called my Vertical Scope contact and left a message and sent PMs so I am thinking they observe Labor Day earlier and longer then we do up in Canada? I will keep everyone updated. Truly sorry about this!
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HDDC Posse

'05 BMW LT-C Ocean Blue
'03 Ducati ST4S with ABS
'08 BMW F800ST (Jessica's)

Some of the most asinine things people do are typically preceded by the two words "Watch this."
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Old Sep 8th, 2009, 11:17 am   #6 (permalink)
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It looks like everything is back up and running.
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Sacramento CA
HDDC Posse

'05 BMW LT-C Ocean Blue
'03 Ducati ST4S with ABS
'08 BMW F800ST (Jessica's)

Some of the most asinine things people do are typically preceded by the two words "Watch this."
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Old Sep 8th, 2009, 9:28 pm   #7 (permalink)
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Thanks Scott, you da man
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Old Sep 14th, 2009, 7:07 pm   #8 (permalink)
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more problems with email, now it won't accept password.
(Username/Password Failure (A0001 NO login failed axil@ducati.ms-no spam* password wrong or not a valid user )
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Old Sep 14th, 2009, 8:44 pm   #9 (permalink)
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Can you send a PM to "admin" and see if they can work it out. Let me know if you don't get a response and I will try and help.
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Sacramento CA
HDDC Posse

'05 BMW LT-C Ocean Blue
'03 Ducati ST4S with ABS
'08 BMW F800ST (Jessica's)

Some of the most asinine things people do are typically preceded by the two words "Watch this."
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Old Sep 14th, 2009, 9:26 pm   #10 (permalink)
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will do, thanks
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