email system down? - Ducati.ms

axil · Dec 5th, 2007, 7:03 am

Is there a problem with the the Ducati.ms email system? I was able to get in and get some mail on Monday but now it will not accept my user name or password. I'm only being impatient now because I am waiting for the DucShop to send me a copy of my new PCIII map and Dyno results and I cant stand the wait! Thanks

**admin** · Dec 5th, 2007, 2:11 pm

Hi Axil,

Are you using the web interface? or pop/imap?

I just sent a test message. Can you confirm you got it or not? As well, are you getting an error message when you log in?

We'll get this fixed for ya.

axil · Dec 5th, 2007, 5:02 pm

I usually use POP (with the password saved) but it kept asking for the password again. I then tried the Web interface and got an user name / password incorrect error. I kept trying later in the day and was able to get on at least once but then not again. I did try just now and got your message and sent a reply. I have made sure I typed the password correct each time, (it was saved on the POP side) so it seems to be sporadic? Anybody else have this happening? Thanks for you efforts.

iproto · Dec 6th, 2007, 4:41 am

Would this be a good place to ask how do I enable the email facility? For some reason my post never attracted any attention from the help team

.

Iannis

**admin** · Dec 6th, 2007, 9:13 am

Axil,

Thanks for the information. I'm going to look into it again today. Can you tell me what address you are using for the POP access?

**scott** · Dec 6th, 2007, 10:11 am

Quote:

Originally Posted by iproto

Would this be a good place to ask how do I enable the email facility? For some reason my post never attracted any attention from the help team

.

Iannis

Sorry, I missed your post before. Your email is automatically set up when you become a paying member. Your questions about links should be answered here: http://www.ducati.ms/forums/misc.php?do=bbcode

axil · Dec 7th, 2007, 2:55 pm

Thanks Admin, Sorry for the delay in getting back, I was out of town. Thew POP access address I use is " email.ducati.ms " I just tried again and was not able to get thru. I have double checked the password and user name and they seem to be OK as I am able to log in & out of the ducati.ms site. Thanks again for your efforts

axil · Dec 11th, 2007, 9:28 am

Any info on the email system? (Still getting Username/Password Failure (A0001 NO LOGIN - axil@ducati.ms password wrong or not a valid user)
Thanks

axil · Dec 11th, 2007, 12:08 pm

Admin,
I just tried again and was able to get thru on web site side.I did receive the email I was looking for with the attachment of my DucShop Dyno run. The email access problem seems to intermittent.