Trouble Logging In - Ducati.ms

redpato · Oct 18th, 2006, 7:09 pm

Lately it will take as many as ten attempts to get logged in. I log in, go to post something and have to log in again. Then repeat this same procedure several more times. Trying to post this question here has taken six times. I try to reply to some posting and it will take several tries. Is it something in my system or at your end? Any help will be much appreciated.

**scott** · Oct 18th, 2006, 7:24 pm

I think it must be on your end because my login/posting is working perfect. I actually don't ever log out so I'm always logged in when I go to the website.
I would bet the problem is with a corrupt cookie. Here's what I suggest:
First delete all your cookies (it's good to do that now and then anyhow)
Second delete all your temporary internet files. (also good to do)

Reboot the computer and log back on Ducati.ms. Let me know what happens. Keep in mind you don't have to log out when you leave, you can just close the window and the next time you visit you will be automatically logged on (as long as your on the same computer obvously).

redpato · Oct 18th, 2006, 9:15 pm

Six attempts to log in right now. My problem is that the majority of the time I am at work using their computer. They frown on us trying to change any settings so it is something I will just have to live with here. At home I'll give it a try to see if I have any better luck with it. Thanks for the info.

**scott** · Oct 18th, 2006, 11:08 pm

You aren't changing any settings by deleting your cookies and I would bet they won't even know, these are "Temporary Files" and are meant to be deleted. It just gets rid of the stuff from all the websites you visit. If you don't know how to do it and your using Internet Explorer to surf the web here's what you do: Go to the "Tools" menu then pick "Internet Options" then you will see a box titled "Temporary Internet Files". In that box click "Delete Cookies". After you do that give a re-boot and come let me know how it works.
Also to make your computer run better and work and get rid of a lot of other Temp Files go to your "Accessories" menu in the Start Menu and pick "System Tools" then run "Disk Cleanup". You'll be happy you did, I bet your work computer runs much faster.

redpato · Oct 19th, 2006, 1:55 am

Wow! I did the "delete cookies" and was able to log in on the first try. Thanks for your help. The disk cleanup will have to wait till later. I'll be trying this on my home computer tomorrow morning.

**scott** · Oct 19th, 2006, 3:40 am

Glad it worked out for you, you should try to do both of these things about once a month.