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Old Feb 21st, 2012, 4:36 pm   #1 (permalink)
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Extended Warranty / Extended service

I was quoted the following today by my dealer:

Extended warranty: $750 for 2 years / $900 for 3 years
This extends by 2 or 3 years the manufacturer's warranty after the original 2 years period.

Service warranty: $2400. Covers services for 3 years (max 9 services). It includes parts and labor apparently...

Can anybody share their experience with either one of those. Are they worth it?
$2400 seems high, unless you fully go through the 9 services covered over 3 years, and ride enough miles.
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Old Feb 21st, 2012, 4:52 pm   #2 (permalink)
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Service at what intervals 12.000 miles? lots change oil at much less...
What if the dealer turns out to be a dealer you don't want servicing your bike...
Extended waranty yes
And who makes the call on service ,
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Old Feb 21st, 2012, 5:14 pm   #3 (permalink)
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Well this service warranty might be dealer specific true. Even though I think they said valid at any Ducati dealer. I'll have to check on that one.

Intervals are 7500 miles as far as I know on the MTS1200.
The big service is for the valve adjustment every 15K miles. This one cost over $1000 from what I heard.
So this warranty would work only if I didn't move than 3 valves adjustment in 3 years. And since I won't be riding that much, I think I got my answer!
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Old Feb 21st, 2012, 5:42 pm   #4 (permalink)
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Originally Posted by Larry295 View Post
Well this service warranty might be dealer specific true. Even though I think they said valid at any Ducati dealer. I'll have to check on that one.

Intervals are 7500 miles as far as I know on the MTS1200.
The big service is for the valve adjustment every 15K miles. This one cost over $1000 from what I heard.
So this warranty would work only if I didn't move than 3 valves adjustment in 3 years. And since I won't be riding that much, I think I got my answer!
The valves are checked at the 15K services. If they need adjusting, you pay extra for the time it takes to make the adjustments. $1,000 - $1,200 is a good estimate for a 15K service. Add on $200 - $400 if you need any valves adjusting.

If like me, you ride 15K - 20K miles a year, you'll be looking at at least 1x 7.5K and 1x 15K service, per year. That's around $1,200 - $1,500 per year or $3,600 - $4,500 over the 3 years a 'service contract' would run.

Note, also, that a 'service contract' is not an extended warranty. It will cover the complete costs of the services, but won't cover you for parts failures!

For me, a service contract would make sense, but I can't come up with $2,400 cash at the moment. I keep my Ducatis for at least 4 or 5 years, so an extended warranty is cheap insurance for me. I should be able to scrape together $900 for a 3 year extended warranty and I'll be looking to do so in the last month of the OEM warranty.
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Old Feb 21st, 2012, 6:23 pm   #5 (permalink)
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Exactly. If you are riding 15-20K/ year, then for sure, a service contract makes sense.
But I did 7500miles in a year, so for me, it doesn't really make sense.

The extended warranty on the other hand... I am still thinking about it since I've had a DES pre-load error fixed under warranty. The cost would have been $1100 if I was not covered...
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Old Feb 21st, 2012, 7:23 pm   #6 (permalink)
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Exactly. If you are riding 15-20K/ year, then for sure, a service contract makes sense.
But I did 7500miles in a year, so for me, it doesn't really make sense.

The extended warranty on the other hand... I am still thinking about it since I've had a DES pre-load error fixed under warranty. The cost would have been $1100 if I was not covered...
My past experiences have convinced me that extended warranties are a must if you plan to keep riding your Duc!

I paid about $750 for a 3 year extended warranty for my '02 ST4s. By the time I traded my ST4s for the MTS 1200, it had 82,000 miles on the clock. The $750 extended warranty had paid out close to $12,000 in parts and labor, including an engine rebuild at 72,000 miles, when a main bearing in the bottom end started whining and was about to blow!
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Old Feb 21st, 2012, 7:44 pm   #7 (permalink)
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I bought the ever red 3 year extended warranty last week at my local dealer in NY. $688 plus tax. I think the extended warranty will be worth every penny if you intend to keep the bike the life of the warranty.
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Old Feb 22nd, 2012, 2:20 am   #8 (permalink)
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Greg that sounds expensive - to extend the Ducati official warranty to 3 years (ever red) here in the UK it costs about 290 GBP inclusive of all taxes which equates to about $460
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Old Feb 22nd, 2012, 3:36 am   #9 (permalink)
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Greg that sounds expensive - to extend the Ducati official warranty to 3 years (ever red) here in the UK it costs about 290 GBP inclusive of all taxes which equates to about $460
"extend the Ducati official warranty to 3 years" <> "ever red 3 year extended warranty"

Are you guys talking about the same thing? The OEM warranty is 2 years. EXTENDING the warranty to 3 years (i.e. 1 extra year) for £290 is a lot more expensive than buying a 3 year EXTENDED warranty for $688.
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Old Feb 22nd, 2012, 4:34 am   #10 (permalink)
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Right on Turbo. 2 year factory warranty and an additional 3 year extended warranty for $688. 5 total years of warranty.
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